Refund possible bug ?

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Marketplace (WooCommerce Multivendor Marketplace) › Refund possible bug ?

Viewing 5 reply threads
  • Author
    Posts
    • April 25, 2019 at 9:51 pm #59467
      d-n-13
      Participant

      Hello wclovers,

      refunding with admin side doesn’t update commission/sales numbers, but Reports and Withdraw gets updated fine.

      check screenshot attached

      after refund vendors reports gets updated and vendor cannot request withdraw, but the numbers needs to be fixed.

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    • April 29, 2019 at 6:07 am #59816
      WCFM Forum
      Member

      HI,

      refunding with admin side doesn’t update commission/sales numbers, but Reports and Withdraw gets updated fine.

      – Do you have refund this by directly change order status to “refunded”?

      Thank You

    • April 29, 2019 at 9:29 am #59865
      d-n-13
      Participant

      – Do you have refund this by directly change order status to “refunded”?

      Yes in wcfm, and in wp-admin i did do refund function normally.

      Currently only vendors & customer can request refund. Admin does not have a way to refund properly for wcfm.

    • May 1, 2019 at 12:43 pm #60192
      WCFM Forum
      Member

      HI,

      Admin does not have a way to refund properly for wcfm.

      – If admin refund line items from wp-admin -> orders it will update commission order accordingly.

      Thank You

    • May 1, 2019 at 12:50 pm #60193
      d-n-13
      Participant

      Hi,

      i did inwp-admin but wcfm orders labels did not update : https://wclovers.com/wp-content/uploads/2019/04/refund-bug.png

    • May 1, 2019 at 4:33 pm #60251
      WCFM Forum
      Member

      No, it will not update anything in the list like WCFM refund status.

      It will remove old vendor order and will create from scratch.

      This is helpful for you to add/remove order item from wp-admin -> orders as well.

      Thank You

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