Refund possible bug ?

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Viewing 5 reply threads
  • Author
    Posts
    • #59467
      d-n-13
      Participant

      Hello wclovers,

      refunding with admin side doesn’t update commission/sales numbers, but Reports and Withdraw gets updated fine.

      check screenshot attached

      after refund vendors reports gets updated and vendor cannot request withdraw, but the numbers needs to be fixed.

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    • #59816
      WCFM Forum
      Keymaster

      HI,

      refunding with admin side doesn’t update commission/sales numbers, but Reports and Withdraw gets updated fine.

      – Do you have refund this by directly change order status to “refunded”?

      Thank You

    • #59865
      d-n-13
      Participant

      – Do you have refund this by directly change order status to “refunded”?

      Yes in wcfm, and in wp-admin i did do refund function normally.

      Currently only vendors & customer can request refund. Admin does not have a way to refund properly for wcfm.

    • #60192
      WCFM Forum
      Keymaster

      HI,

      Admin does not have a way to refund properly for wcfm.

      – If admin refund line items from wp-admin -> orders it will update commission order accordingly.

      Thank You

    • #60193
      d-n-13
      Participant

      Hi,

      i did inwp-admin but wcfm orders labels did not update : https://wclovers.com/wp-content/uploads/2019/04/refund-bug.png

    • #60251
      WCFM Forum
      Keymaster

      No, it will not update anything in the list like WCFM refund status.

      It will remove old vendor order and will create from scratch.

      This is helpful for you to add/remove order item from wp-admin -> orders as well.

      Thank You

Viewing 5 reply threads
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