Refunds does not show on customer's invoice

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    • #101572
      Paulette
      Participant

      There is an important problem regarding the refunded products: although the refunded amount and the new order total show on the confirmation emails and on the dashboard > orders, it does not appear in the final customer invoice (PDF)!

      This is a real issue because the customers don’t have access to their final and accurate invoice.

      Can you fix this?
      Thank you!


      I use WCFM multivendor marketplace and I have the WooCommerce PDF Invoices & Packing Slips plugin installed.

    • #101575
      Paulette
      Participant

      By the way, the payment option of my multivendor marketplace is set to cash on delivery, which is why the invoice should be updated before the payment can be done, or at least there should be another refund invoice edited automatically.

    • #106008
      WCFM Forum
      Keymaster

      We will take care of this.

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