Return Address

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Ultimate › Return Address

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Viewing 22 reply threads
  • Author
    Posts
    • September 5, 2018 at 7:08 am #30837
      nakedharmonix
      Participant

      Hi,

      In our country’s law, EC vendors are obligated to inform their address to buyers.
      How Can I setting “Return Address”.
      I already set shop address, but it is not reflected im email and checkout page.
      We using MCMp.
      Regards,
      TK

    • September 5, 2018 at 8:10 am #30854
      WCFM Forum
      Member

      Hi,

      As I know WCMp does not support “Return Address”.

      WCFM Marketplace shows vendor’s customer support address at checkout and email as well – https://ibb.co/fAN02z

      Please talk to WCMp support once.

      Thank You

    • September 5, 2018 at 11:52 am #30888
      nakedharmonix
      Participant

      Hi,

      In the previous version WCFM, this problem did not exist.

      And,I forwarded your reply to WCMp.

      WCMp supports “Return Address”.https://prnt.sc/kqqz33 https://prnt.sc/kqqzb5

      When WCFM is enabled, the setting items required for “Return Address” of WCMp are hidden.
      Off WCFM: https://prnt.sc/kqqyr 9
       
      On WCFM: https://prnt.sc/kquxvl

      Is this a bug?
      Or, the default specification of WCFM?

      I also ask this to WCMp about this problem.

    • September 5, 2018 at 12:08 pm #30891
      WCFM Forum
      Member

      Hi,

      Don’t you have Custom Support setting under WCFM Vendor Setting panel? – https://ibb.co/dQWEvK

      Thank You

    • September 10, 2018 at 11:41 pm #31279
      nakedharmonix
      Participant

      Hi

      “Customer support” is not displayed on Vendor Dashboard. https://prnt.sc/kswwgy

      Regards,

    • September 11, 2018 at 12:05 pm #31335
      WCFM Forum
      Member

      Hi,

      For WC Marketplace this is only controlled by this setting option – https://ibb.co/mMFw5U

      Thank You

    • September 11, 2018 at 12:45 pm #31345
      nakedharmonix
      Participant

      Hi

      I have already activated it on WCMp, but “customer support” is not displayed.

    • September 11, 2018 at 3:01 pm #31350
      WCFM Forum
      Member

      That’s really strange!

      Umm .. WCFM has no capability for this with WC Marketplace.

      I have ever give you any custom code related to this?

      Well, can you once go to WCFM Capability and save once.

      Thank You

    • November 6, 2018 at 2:01 am #35843
      nakedharmonix
      Participant

      Hi
      This problem has not been solved yet.
      I duplicated the site for resolution.
      Could you log in as administrator and solve the problem?

    • November 6, 2018 at 2:02 am #35844
      nakedharmonix
      Participant
      This reply has been marked as private.
    • November 6, 2018 at 6:30 am #35900
      WCFM Forum
      Member

      HI,

      Kindly check now.

      If not yet resolved then please share a demo vendor access with me.

      Thank You

    • November 6, 2018 at 6:41 am #35906
      nakedharmonix
      Participant

      I have already invited you as an admin, but I will send you login information as a vendor.

      Thank you.

    • November 6, 2018 at 6:41 am #35907
      nakedharmonix
      Participant
      This reply has been marked as private.
    • November 6, 2018 at 2:40 pm #35945
      WCFM Forum
      Member

      hi,

      Vendor password not working.

      Between, do you checked after my message?

      Thank You

    • November 9, 2018 at 1:04 am #36185
      nakedharmonix
      Participant
      This reply has been marked as private.
    • November 11, 2018 at 7:07 am #36316
      WCFM Forum
      Member

      Hi,

      Now “test_admin” no more working for me!

      Thank You

    • November 11, 2018 at 7:12 am #36319
      nakedharmonix
      Participant
      This reply has been marked as private.
    • November 12, 2018 at 9:33 am #36452
      WCFM Forum
      Member

      Hi,

      Thanks for the details.

      I have again resolved this, possibly your file system restore from backup*!

      Custom Support tab available under vendor setting panel – https://ibb.co/jH8ckA

      Thank You

    • November 12, 2018 at 9:47 am #36456
      nakedharmonix
      Participant

      Thank you!
      How did you fix it?
      I want to know the concrete procedure.
      I have to make it reflect on another site.
      Regards,

    • November 12, 2018 at 10:05 am #36460
      WCFM Forum
      Member

      HI,

      Kindly copy one file from here to your another site ->

      wp-content/plugins/wc-frontend-manager/views/settings/wcfm-view-wcmarketplace-settings.php

      Well, I have changed it’s line no – 696

      Thank You

    • November 12, 2018 at 10:17 am #36464
      nakedharmonix
      Participant

      Thank you!
      Do I need to copy this file for each update?

    • November 12, 2018 at 10:19 am #36465
      WCFM Forum
      Member

      Hi,

      Not at all, it will be there in WCFM next update.

      Thank You

    • November 12, 2018 at 11:58 am #36469
      nakedharmonix
      Participant

      OK,Thank you!

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