Return Address

This topic contains 22 replies, has 2 voices, and was last updated by  nakedharmonix 1 day, 10 hours ago.

  • Author
    Posts
  • #30837

    nakedharmonix
    Participant

    Hi,

    In our country’s law, EC vendors are obligated to inform their address to buyers.
    How Can I setting “Return Address”.
    I already set shop address, but it is not reflected im email and checkout page.
    We using MCMp.
    Regards,
    TK

  • #30854
    WCfM Forum
    WCfM Forum
    Keymaster

    Hi,

    As I know WCMp does not support “Return Address”.

    WCFM Marketplace shows vendor’s customer support address at checkout and email as well – https://ibb.co/fAN02z

    Please talk to WCMp support once.

    Thank You

  • #30888

    nakedharmonix
    Participant

    Hi,

    In the previous version WCFM, this problem did not exist.

    And,I forwarded your reply to WCMp.

    WCMp supports “Return Address”.https://prnt.sc/kqqz33 https://prnt.sc/kqqzb5

    When WCFM is enabled, the setting items required for “Return Address” of WCMp are hidden.
    Off WCFM: https://prnt.sc/kqqyr 9
     
    On WCFM: https://prnt.sc/kquxvl

    Is this a bug?
    Or, the default specification of WCFM?

    I also ask this to WCMp about this problem.

  • #30891
    WCfM Forum
    WCfM Forum
    Keymaster

    Hi,

    Don’t you have Custom Support setting under WCFM Vendor Setting panel? – https://ibb.co/dQWEvK

    Thank You

  • #31279

    nakedharmonix
    Participant

    Hi

    “Customer support” is not displayed on Vendor Dashboard. https://prnt.sc/kswwgy

    Regards,

  • #31335
    WCfM Forum
    WCfM Forum
    Keymaster

    Hi,

    For WC Marketplace this is only controlled by this setting option – https://ibb.co/mMFw5U

    Thank You

  • #31345

    nakedharmonix
    Participant

    Hi

    I have already activated it on WCMp, but “customer support” is not displayed.

  • #31350
    WCfM Forum
    WCfM Forum
    Keymaster

    That’s really strange!

    Umm .. WCFM has no capability for this with WC Marketplace.

    I have ever give you any custom code related to this?

    Well, can you once go to WCFM Capability and save once.

    Thank You

  • #35843

    nakedharmonix
    Participant

    Hi
    This problem has not been solved yet.
    I duplicated the site for resolution.
    Could you log in as administrator and solve the problem?

  • #35844

    nakedharmonix
    Participant
    This reply has been marked as private.
  • #35900
    WCfM Forum
    WCfM Forum
    Keymaster

    HI,

    Kindly check now.

    If not yet resolved then please share a demo vendor access with me.

    Thank You

  • #35906

    nakedharmonix
    Participant

    I have already invited you as an admin, but I will send you login information as a vendor.

    Thank you.

  • #35907

    nakedharmonix
    Participant
    This reply has been marked as private.
  • #35945
    WCfM Forum
    WCfM Forum
    Keymaster

    hi,

    Vendor password not working.

    Between, do you checked after my message?

    Thank You

  • #36185

    nakedharmonix
    Participant
    This reply has been marked as private.
  • #36316
    WCfM Forum
    WCfM Forum
    Keymaster

    Hi,

    Now “test_admin” no more working for me!

    Thank You

  • #36319

    nakedharmonix
    Participant
    This reply has been marked as private.
  • #36452
    WCfM Forum
    WCfM Forum
    Keymaster

    Hi,

    Thanks for the details.

    I have again resolved this, possibly your file system restore from backup*!

    Custom Support tab available under vendor setting panel – https://ibb.co/jH8ckA

    Thank You

  • #36456

    nakedharmonix
    Participant

    Thank you!
    How did you fix it?
    I want to know the concrete procedure.
    I have to make it reflect on another site.
    Regards,

  • #36460
    WCfM Forum
    WCfM Forum
    Keymaster

    HI,

    Kindly copy one file from here to your another site ->

    wp-content/plugins/wc-frontend-manager/views/settings/wcfm-view-wcmarketplace-settings.php

    Well, I have changed it’s line no – 696

    Thank You

  • #36464

    nakedharmonix
    Participant

    Thank you!
    Do I need to copy this file for each update?

  • #36465
    WCfM Forum
    WCfM Forum
    Keymaster

    Hi,

    Not at all, it will be there in WCFM next update.

    Thank You

  • #36469

    nakedharmonix
    Participant

    OK,Thank you!

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