Shipping applied twice in Checkout

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Multi Vendor Marketplace Plugin | WCFM Marketplace Forums WCFM Shipping applied twice in Checkout

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Viewing 7 reply threads
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    • #83376
      AvatarCommunityCorals
      Participant

      Hello,

      I have several reports from customers that are facing issue with shipping setting on checkout.

      Issue occurs for vendors that use flatrate vendor shipping.

      For those cases the customers sees vendor shipping and on top the woocoomerce shipping is applied. After several refreshes they usually manage to place an order. Attached a screenshot provided by a customer.

      Any idea?

      BR
      Dominique

      Attachments:
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    • #83710
      WCFM ForumWCFM Forum
      Keymaster

      Hi,

      You are using some other shipping plugin, but certainly that does not support WooCommerce package shipping!
      So it’s showing “woocoomerce shipping” again after vendor’s shipping.

      Thank You

    • #83989
      AvatarCommunityCorals
      Participant

      Hi, actually I am not aware of any other shipping plugin. I used one in the past but not anymore. It´s just woocommerce and WCFM. And this issue also just happens sporadic and not all the time.

    • #84442
      WCFM ForumWCFM Forum
      Keymaster

      Hi,

      https://wclovers.com/wp-content/uploads/2019/09/issue-shipping-checkout.jpg – is this cart has only one product or 2 products, one form vendor and another form Admin?

      Thank You

    • #84616
      AvatarCommunityCorals
      Participant

      Hi,

      it´s just one product. Shipping setting for this vendor is flatrate vendor shipping.

      BR
      Dominique

    • #86875
      AvatarCommunityCorals
      Participant

      Still have this issue. Seems like I am the only one?

    • #87100
      WCFM ForumWCFM Forum
      Keymaster

      Well, those are coming from some other shipping plugin you are using for the site.

      Certainly that shipping plugin does not support WooCommerce package shipping !

    • #92554
      AvatarCommunityCorals
      Participant

      Hi, I have no other shipping Plugin installed. Customer once again provided a screenshot of how shipping looks like for him. There is a second shipping applied without any items or vendor associated.

      Attachments:
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