Shipping applied twice in Checkout

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at WordPress.org
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM › Shipping applied twice in Checkout

Tagged: 

Viewing 7 reply threads
  • Author
    Posts
    • September 24, 2019 at 1:50 pm #83376
      CommunityCorals
      Participant

      Hello,

      I have several reports from customers that are facing issue with shipping setting on checkout.

      Issue occurs for vendors that use flatrate vendor shipping.

      For those cases the customers sees vendor shipping and on top the woocoomerce shipping is applied. After several refreshes they usually manage to place an order. Attached a screenshot provided by a customer.

      Any idea?

      BR
      Dominique

      Attachments:
      You must be logged in to view attached files.
    • September 26, 2019 at 11:43 am #83710
      WCFM Forum
      Keymaster

      Hi,

      You are using some other shipping plugin, but certainly that does not support WooCommerce package shipping!
      So it’s showing “woocoomerce shipping” again after vendor’s shipping.

      Thank You

    • September 27, 2019 at 2:12 pm #83989
      CommunityCorals
      Participant

      Hi, actually I am not aware of any other shipping plugin. I used one in the past but not anymore. It´s just woocommerce and WCFM. And this issue also just happens sporadic and not all the time.

    • September 30, 2019 at 10:53 am #84442
      WCFM Forum
      Keymaster

      Hi,

      https://wclovers.com/wp-content/uploads/2019/09/issue-shipping-checkout.jpg – is this cart has only one product or 2 products, one form vendor and another form Admin?

      Thank You

    • October 1, 2019 at 12:24 pm #84616
      CommunityCorals
      Participant

      Hi,

      it´s just one product. Shipping setting for this vendor is flatrate vendor shipping.

      BR
      Dominique

    • October 14, 2019 at 5:27 pm #86875
      CommunityCorals
      Participant

      Still have this issue. Seems like I am the only one?

    • October 16, 2019 at 12:35 pm #87100
      WCFM Forum
      Keymaster

      Well, those are coming from some other shipping plugin you are using for the site.

      Certainly that shipping plugin does not support WooCommerce package shipping !

    • November 16, 2019 at 3:51 pm #92554
      CommunityCorals
      Participant

      Hi, I have no other shipping Plugin installed. Customer once again provided a screenshot of how shipping looks like for him. There is a second shipping applied without any items or vendor associated.

      Attachments:
      You must be logged in to view attached files.
  • Author
    Posts
Viewing 7 reply threads
  • The topic ‘Shipping applied twice in Checkout’ is closed to new replies.