Shop Description not saving first time round

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at WordPress.org
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Best Multi Vendor Marketplace Plugin for WordPress › Forums › WCFM – Marketplace (WooCommerce Multivendor Marketplace) › Shop Description not saving first time round

Viewing 9 reply threads
  • Author
    Posts
    • March 13, 2019 at 3:01 pm #52451
      Jade
      Guest

      Hi there,

      when I enter a new vendor as admin, the shop description is not being saved the first time around. I have to go back and edit the profile and then it works. Possible bug? I will send a screen recording.

      Thanks

    • March 13, 2019 at 3:02 pm #52452
      Jade
      Guest
      This reply has been marked as private.
    • March 14, 2019 at 3:42 pm #52629
      WCFM Forum
      Member

      Hi,

      Right, it’s not saving on add new vendor.

      We will take care oft this in next update.

      Thank You

    • March 23, 2019 at 10:05 am #54143
      Jade
      Guest

      Great – thank you – and I have started having a similar problem with the store name. The first time it will not show on front-end. I have to go to WCFM > Vendors > choose a vendor and just save updates without making changes. Only then it shows the Store Name on front-end. Let me know if it’s clear or you want me to record the steps. Thanks! 🙂

    • March 23, 2019 at 12:20 pm #54188
      WCFM Forum
      Member

      Hi,

      We have resolved this in latest update, 2.2.6

      Did you updated and checked?

      Thank You

    • April 30, 2019 at 7:58 am #60057
      jadenew
      Guest

      Hi there,

      thank you for the fix. The description seems to be working. But not the shop name. I am importing users via a plugin – it may have some to do with that? The plugin is this, if that helps: WordPress Users & WooCommerce Customers Import Export(BASIC) by Web Toffee.

      I have to go to the shop profile and re-save settings and then the name shows: https://www.loom.com/share/2b70df11bb294faeabc12bdf58db6af6

      Can you advise? Thank you! 🙂

    • May 1, 2019 at 3:17 pm #60231
      WCFM Forum
      Member

      HI,

      Well, Store name is same as user first name/last name.

      I don’t think your user import plugin compatible with any multi-vendor plugin, so it’s not importing vendor users properly.

      Thank You

    • May 3, 2019 at 8:31 am #60472
      jadenew
      Guest

      I see, so I guess I will just have to save it manually for now. I will get in touch with the plugin developer and maybe he/she can do something about it.

      Thank you for your help! 🙂

    • May 4, 2019 at 10:45 am #60589
      jadenew
      Guest

      Hi,

      I was going to contact the import plugin developer but I’m not sure it is their plugin’s error. Can you please review this video I made: https://www.loom.com/share/218b12b5ccdd4723a4e75cf44c22dbed

      When I import users, the Store Name is displaying in backend but not in frontend.

      Thank you

    • May 5, 2019 at 4:25 pm #60724
      WCFM Forum
      Member

      Hi,

      Kindly update WCFM Marketplace to 3.0.5 and take a look.

      Thank You

  • Author
    Posts
Viewing 9 reply threads
  • The topic ‘Shop Description not saving first time round’ is closed to new replies.