store logo and headers being removed

[sdel_nevo]

Hi Guys

since the last update, if a vendor changes anything in the store settings section when these are saved the store logo and the store header image is removed and replaced with the defaults logo and header

they then have to re apply the correct header and logo image

for example

vendor uploads a logo and store header and applies these, after saving these show correctly in there store and store list
the vendor goes to there store manager settings section and puts the store into holiday mode (for example) after saving the logo and store header are removed.

they then have to add these again and save for them to be visible

Steve

[WCFM Forum]

Hi,

vendor uploads a logo and store header and applies these, after saving these show correctly in there store and store list
the vendor goes to there store manager settings section and puts the store into holiday mode (for example) after saving the logo and store header are removed.

– Well, I have tried the same but not able to generate this – https://www.loom.com/share/6716bee2988e4493a75a674eb06028ea

If your site has any caches then please clear those and check once.

Thank You

[sdel_nevo]

Hi Guys

i have added the /store-manager/ url to the LiteSpeed “Do not cache” settings
will ask the vendor to test and will let you know

Steve

[WCFM Forum]

OK, please know me.

[sdel_nevo]

Hi

No change I’m afraid
The vendors logo and header image are being removed when ever any data changes in the setup area

I’m still investigating if this is an issue with my litespeed plugin
I will get back to you when I have more information
Steve

[sdel_nevo]

Hi Guys

sorry for not getting back for a while

the issue appeared to be resolved but with a recent update it’s re-appeared

If a vendor uploads a store logo and a header at the same time then saves it works, there is no issue

if the vendor uploads a logo then saves, then uploads a header and saves, the logo is removed!
if they then select the logo again, the header is removed??

looking at the admin media library the images for this vendors store show as unattached, previously these had the attachment of store manager

could that be the problem?

I have attached two images
one image shows the media library for a vendor without this issue
the other shows the media library for a vendor with this issue

Steve

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[sdel_nevo]

Hi Guys

Have you been able to take a look into this yet

Steve

[WCFM Forum]

Hi,

Are you getting this issue at your staging site as well?

If so, then please share that access with me to check this once!

We are not able to generate this in our environment.

Thank You

[sdel_nevo]

This reply has been marked as private.

[WCFM Forum]

Hi,

Well, this issue is coming due to CDN.

As I remember, I had gave you some code for this or added code in your staging site for this CDN compatibility. Can you remember?

Thank You

[WCFM Forum]

Well, that code was something like this –

add_filter( 'wcfm_attachment_url', function( $attachment_url ) {
	$attachment_url = str_replace( 'cdn-caffoot-com.r.worldssl.net', 'www.caffoot.com', $attachment_url );
	return $attachment_url;
}, 50, 1 );

Is this code still there in this site?

DO you have changed CDN URL? as I do not see current CDN with this – “cdn-caffoot-com.r.worldssl.net”
Now, it’s look like this – dyblnhboe0x0.wpcdn.shift8cdn.com

Please change this in that code –

add_filter( 'wcfm_attachment_url', function( $attachment_url ) {
	$attachment_url = str_replace( 'dyblnhboe0x0.wpcdn.shift8cdn.com', 'www.caffoot.com', $attachment_url );
	return $attachment_url;
}, 50, 1 );

Thank You

[sdel_nevo]

Hi Guys

that’s brilliant, thank you so very much

your support is truly fantastic

Steve

[WCFM Forum]

You are always welcome 🙂

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