Stripe comissions not working

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Viewing 4 reply threads
  • Author
    Posts
    • #50136
      Alvaro
      Guest

      Hi!

      I´m testing my new ecommerce (it´s a marketplace) just before deploying,but I´ve a huge problem:
      I´m using Stripe for vendors plans and payments, but they can´t get comissions paid, and they can´t make withdrawals neither.

      The site is using WCMpas marketplace basis, and WCFM ultimiate & WCFM gruops & staff.

      The commisions are there, but they remain unpaid. (the commissions are set to be paid inmediately, but dont work)
      If the vendor tries to get the withdrawal manualy, he get this message:

      “You have insufficient funds in your Stripe account. One likely reason you have insufficient funds is that your funds are automatically being paid out; try enabling manual payouts by going to https://dashboard.stripe.com/account/payouts.”

      It´s ridiculous!!!!

    • #50137
      Alvaro
      Guest

      Sorry, perhaps this is not the rigth forum, my fault.
      I can´t move it to another forum 🙁

    • #50139
      WCFM Forum
      Member

      Hi,

      Are you using normal Stripe payout or Stripe Split pay?

      “You have insufficient funds in your Stripe account. One likely reason you have insufficient funds is that your funds are automatically being paid out; try enabling manual payouts by going to

      *** Is this right? Don’t you have sufficient balance in Admin Stripe Account?
      Check details log at wp-admin -> WooCommerce -> Status -> Logs -> wcfm_logs

      Thank You

    • #50185
      Alvaro
      Guest

      Hi!

      I´m using Normal stripe payouts. I´ve just realiced that WCMp has a special add-on for doing split paymentes, but it´s not free. _Is there any alternative?

      About the funds: I´ve funds enougth in my stripe account.
      I don´t see anaything about stripe in the wcfm logs.

    • #50207
      WCFM Forum
      Member

      HI,

      Are you using WC Marketplace (https://wordpress.org/plugins/dc-woocommerce-multi-vendor/) as multi-vendor module?

      Well, if you use WCFM own multi-vendor module (https://wordpress.org/plugins/wc-multivendor-marketplace/) the you will have this feature in-built.
      This is totally free plugin.

      Thank You

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