Stripe membership payment issues

This topic contains 5 replies, has 4 voices, and was last updated by WCFM Forum WCFM Forum 2 weeks, 6 days ago.

  • Author
    Posts
  • #91171
    Avatar
    Ivan Black
    Participant

    Hi,

    1) If a new vendor is singing up and presses back on their browser during the Payment tab (where they select the payment method) it creates an error that says the site is experiencing technical issues. This seems to completely break that subscription for all new vendors, not just the current vendor. This happens if they change their mind about which subscription to choose and want to go back.

    2) I’m only using the Stripe payment method for memberships with the integrated payment solution. If there is only one payment option enabled is it possible to automatically select the radio button to reveal the ‘Proceed’ button? Or even skip this step completely and automatically proceed to the stripe checkout page?

    Thanks

  • #91275
    Avatar
    sdel_nevo
    Participant

    Hi

    I have had this issue a few times over the last few weeks, we are in the same situation as Ivan, and what he has suggested would be fantastic.

    Steve

  • #91831
    WCFM Forum
    WCFM Forum
    Keymaster

    Well, Point 2 solution will not solve point 1 issue!

    We are checking this get an better solution for this!

  • #93000
    Avatar
    Ivan Black
    Participant

    Hi,

    Are there any updates on how to solve this problem? It’s a pretty serious issue as currently Stripe integrated memberships is unusable.

    Thank you.

  • #93177
    Avatar
    me
    Participant

    The easiest workaround I can think of would be to open that page in a new tab by default.
    But there are many other issues with this funnel, so probably it’s worth rethinking the whole logic behind it.
    Not just the payment choice step, but the registration step should not appear either if a logged in vendor is upgrading their account.
    So in some cases the entire funnel is meaningless, the button should lead directly to payment screen.

  • #93554
    WCFM Forum
    WCFM Forum
    Keymaster

    HI,

    Are there any updates on how to solve this problem? It’s a pretty serious issue as currently Stripe integrated memberships is unusable.

    – Can you please setup membership using WC Products instead integrated payment option and check this!

    https://youtu.be/SfOMIxNfr3w

    Thank You

You must be logged in to reply to this topic.