stripe payement bug

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Viewing 33 reply threads
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    • #127228
      AvatarHM
      Participant

      Hello
      I don’t know why but the stripe payement doesn’t work I just tested it right now I created an account with one of my membership’s plan but it just says that I need to create a stripe account to use the checkout which I have but it still doesn’t work
      I don’t konw why because I have put the api keys into the woocommerce payement configuration and also in the marketplace
      Can you fix that please as soon as possible please ?
      here’s the link : https://beantic.wpcomstaging.com/my-account/
      and here’s a picture also for you : https://zupimages.net/viewer.php?id=20/19/gcbr.png
      I can send you in private all the logins and passwords you need 🙂
      You can create a subscription account to see it clearly if you want
      In waiting for your response.
      Good to you,

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    • #127284
      AvatarSushobhan
      Keymaster

      Hi,
      Thanks for getting in touch with us!
      Please set the payment method from WCFM admin dashboard >> Membership >> Membership Settings (cog-wheel sign in header) >> Payments ref: https://imgur.com/oH2WvdW
      Thank You!

    • #127345
      AvatarHM
      Participant

      Ok thank you for your response !
      It worked ! You’re are great ! But the problem below are very important so please help me 🙂

      Also I don’t want the vendors to be able to pay 0 euro again if they cancelled their membership’s plan during the free month because they changed their decision and decided not to continue with my website but if after they changed their mind again and decide to register again then
      they will pay the price without free plan in that case EVEN if it’s another type of membership’s plan
      So if they were already registered with a free month ONCE but they cancelled it on their own even if the free month wasn’t expired they will need to pay directly
      Because I cancelled a plan to test it and I could register with the same plan again or another one and still have the free month so If I can do that vendors too and indefinitely and I would be screwed
      Can you fix that please as soon as possible ? 🙂
      In waiting for your response
      Good to you,

    • #127644
      AvatarSushobhan
      Keymaster

      Hi,
      This is not an issue but the expected behavior. But, what you want is a custom behavior and can only be achieved via customization.
      Thank You!

    • #127745
      AvatarHM
      Participant

      Hi,
      Thank you for your response !
      But how can I do this customization ??

    • #127872
      AvatarSushobhan
      Keymaster

      Hi,
      Sorry, this is no small tweak. Either you have to figure out the logic or hire some professional service.
      We provide customization services as well but at this moment none of our resources are available.
      Thank You!

    • #127873
      AvatarHM
      Participant

      Hi,
      Ok I understand
      Can you send me the customization when they are available please ? because for that I Can wait for the code I don’t need it right now
      I Can wait a week even two or there weeks please !
      IS it ok ?
      Thank you

    • #127884
      AvatarSushobhan
      Keymaster

      There is an alternative though, which is supported by default.
      You can have this behavior if you create 2 separate membership plans with same capability.
      – Free trial (say 30 days)
      – Paid membership plan (no free trial)
      While creating the free trial plan enable One Time Subscription checkbox, like this- https://imgur.com/48WPnZA . So now if a user completes their trial period or unsubscribe before the trial ends, they will not be able to again subscribe under free trial plan.
      But if you want to set both trial and paid in a single membership then it will be a paid customization
      Thank You!

    • #128784
      AvatarHM
      Participant
      This reply has been marked as private.
    • #128835
      AvatarHM
      Participant
      This reply has been marked as private.
    • #129827
      AvatarSushobhan
      Keymaster
      This reply has been marked as private.
    • #131581
      AvatarHM
      Participant
      This reply has been marked as private.
    • #132201
      AvatarSushobhan
      Keymaster
      This reply has been marked as private.
    • #132205
      AvatarHM
      Participant
      This reply has been marked as private.
    • #134829
      AvatarHM
      Participant
      This reply has been marked as private.
    • #135125
      AvatarSushobhan
      Keymaster
      This reply has been marked as private.
    • #135304
      AvatarSushobhan
      Keymaster

      Hi,
      Please use the following snippet to fix the one-time subscription issue, in future, we will add the fix in our membership plugin-

      add_filter( 'wcfm_vendor_memberships_args', function($args) {
          $user_id = get_current_user_id();
          if ( $user_id ) {
              $wcfm_restricted_memberships = (array) get_user_meta( $user_id, 'wcfm_restricted_memberships', true );
              if ( ! $wcfm_restricted_memberships ) return $args;
              $args['exclude'] = array_unique( array_merge( (array) $args['exclude'], $wcfm_restricted_memberships ) );
          }
          return $args;
      } );

      Let me know how it goes. I’ll check the other issue with the slider and update you!
      Thank You!

    • #135383
      AvatarSushobhan
      Keymaster
      This reply has been marked as private.
    • #136380
      AvatarHM
      Participant
      This reply has been marked as private.
    • #137851
      AvatarHM
      Participant
      This reply has been marked as private.
    • #139399
      AvatarHM
      Participant
      This reply has been marked as private.
    • #139588
      AvatarSushobhan
      Keymaster

      Hi,
      Sorry about the delay. You can achieve this setting the Payment mode to “Using WC Checkout” and assigning the membership to a product (membership edit screen). Then a coupon code generated in WooCommerce will work. Please go through this tutorial- https://www.youtube.com/watch?v=SfOMIxNfr3w&feature=youtu.be
      Thank You!

    • #139590
      AvatarSushobhan
      Keymaster
      This reply has been marked as private.
    • #139749
      AvatarHM
      Participant
      This reply has been marked as private.
    • #139752
      AvatarHM
      Participant
      This reply has been marked as private.
    • #139756
      AvatarHM
      Participant
      This reply has been marked as private.
    • #140181
      AvatarHM
      Participant
      This reply has been marked as private.
    • #140890
      AvatarSushobhan
      Keymaster
      This reply has been marked as private.
    • #141618
      AvatarHM
      Participant
      This reply has been marked as private.
    • #141620
      AvatarSushobhan
      Keymaster
      This reply has been marked as private.
    • #141946
      AvatarHM
      Participant
      This reply has been marked as private.
    • #142533
      AvatarSushobhan
      Keymaster
      This reply has been marked as private.
    • #143404
      AvatarHM
      Participant
      This reply has been marked as private.
    • #143805
      AvatarSushobhan
      Keymaster
      This reply has been marked as private.
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