Stripe Split Payment – Error collecting fees?

[shitT]

Hi again

I am testing Stripe Split Payment (direct charges) on Woocommerce Multivendor Marketplace / WCFMU. I collect a 10% fee from the vendor. The charges (fee) are correctly displayed in the order. The problem appears on the Stripe side:

– When ordering exactly 1 item, the charges are collected correctly by Stripe. -> See Attachment “OK – Stripe collected fee 4754” and “Order 4754”
– When ordering more than 1 item (I tested with 2, 3, etc), the charges collected by Stripe are wrong (much too high). -> See Attachment “Error – Stripe collected fee 4756” and “Order 4756”

The error remains, whether setting a commission for admin of 10% or a commission for vendor of 90%.

Is there a mistake in the passing of the arguments from WCMM to Stripe Split Payment. Could you please help me fix this issue? Thanks!

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[WCFM Forum]

Hi,

What is commission setting ?

Shipping goes to who?

Tax goes to who?

Setup commission for Vendor and check, send me that details as well.

Thank You

[shitT]

Hi,

thanks for your quick reaction. my answers below:

What is commission setting ? for vendor

Shipping goes to who? to vendor

Tax goes to who? to vendor

Setup commission for Vendor and check, send me that details as well. I already send the detail for vendor with the first post. I tried for admin later. Both same result.

[WCFM Forum]

Hi,

What is commission setting ? for vendor

Shipping goes to who? to vendor

Tax goes to who? to vendor

*** But this order does not generate with such commission setting. It’s generated with Commission For “Admin” – https://wclovers.com/wp-content/uploads/2019/02/Order-4756.png

That’s why I asked you to test this once more using Commission For “Vendor”.

Thank You

[shitT]

Hmm. The following is definitely with commission for vendor and looks faulty (see attachments).

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[WCFM Forum]

Hi,

https://wclovers.com/wp-content/uploads/2019/02/Screenshot-2019-02-28-at-11.05.02.png

– Why it’s refunded?

https://wclovers.com/wp-content/uploads/2019/02/Screenshot-2019-02-28-at-11.01.04.png

– Can you please give me order details screenshot as vendor login?

Thank You

[shitT]

Hi

It’s refunded, because I tested the refund function later.

In the attachment, you get a screenshot as the vendor sees it.

Could you reproduce the case on your systems (calculation OK with 1 position, not OK with 2 positions or more.)?

Kind Regards,
Gilbert

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[WCFM Forum]

Hi,

We got the issue, will resolve this in next update.

Thanks for your cooperation.

[Author]

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