Support Ticket in Buyer Dashboard missing

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Marketplace (WooCommerce Multivendor Marketplace) › Support Ticket in Buyer Dashboard missing

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    Posts
    • March 1, 2020 at 2:07 pm #109405
      khuaneng.khor
      Participant

      Hi, buyer has created support ticket after order complete and vendor already replied to that support ticket.

      However, buyer can’t view the support ticket in their dashboard (as attached) and it is blank.

      Please assist. Thanks.

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    • March 4, 2020 at 2:36 pm #109898
      WCFM Forum
      Member

      HI,

      Does this buyer raised any support ticket yet for his any orders?

      Thank You

    • March 4, 2020 at 2:54 pm #109920
      khuaneng.khor
      Participant

      Hi,

      Yes. After the order completion, the buyer raised the support ticket to the vendor. From vendor dashboard, vendor can see and reply to that support ticket. But show nothing in the buyer dashboard.

    • March 4, 2020 at 3:03 pm #109924
      WCFM Forum
      Member

      Kindly show me vendor’s support ticker dashboard screenshot.

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