TalkJS to expensive and dosn't follow GDPR etc.

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at WordPress.org
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Feature Request › TalkJS to expensive and dosn't follow GDPR etc.

Viewing 5 reply threads
  • Author
    Posts
    • February 12, 2019 at 12:51 pm #47903
      Brian
      Guest

      Hi,

      First, sorry for bad english.

      Second:
      Is there by any chance another chat we could use? This is just way to expensive, €49 for a lite version, that’s just insane.

      Another thing that I don’t like about TalkJS is, that TalkJS save my vendors and their customers conversations, that is just not okay and should only be something that I can see and the people writing to eachother, and NOT some third-party-way-to-expensive-chat-addon.

      I don’t trust this company, TalkJS. Why? Because they don’t live up to the EU standards of the EU General Data Protection Regulation (GDPR). All marketplaces, webshops etc. in the EU have to follow those rules. So, with that I can say that TalkJS is processing, handeling and saving personal data between admins, vendors, customers and third-party and not following the GDPR and that is illigal by law.

      So, this is why I would gladly see an alternative chat program (plugin, whatever) insted of this third-party-way-to-expensive-chat-addon.

    • February 12, 2019 at 4:48 pm #47935
      WCFM Forum
      Keymaster

      Hi,

      We are accepting your points.

      Well, we are creating our own Chat Server to replace TalkJS.

      It will be available very soon.

      Thank You

    • February 12, 2019 at 6:25 pm #47948
      Brian
      Guest

      Hi,

      Thank you very much! You guys are awesome.

      Have a great day!

    • February 13, 2019 at 4:56 pm #48050
      WCFM Forum
      Keymaster

      Thanks, you are welcome 🙂

    • February 15, 2019 at 2:57 pm #48425
      christophe.n
      Participant

      Hello

      Very good news if you launch your own Chat Server 😉 GPDR Compliant is very important for all users with website accessible from Europe.

    • February 16, 2019 at 12:29 pm #48506
      WCFM Forum
      Keymaster

      Hi,

      Yeah right, we will take care of that.

      Thanks for the suggestion 🙂

  • Author
    Posts
Viewing 5 reply threads
  • The topic ‘TalkJS to expensive and dosn't follow GDPR etc.’ is closed to new replies.