Ticket Support

This topic contains 11 replies, has 2 voices, and was last updated by  Jose 4 days, 19 hours ago.

  • Author
    Posts
  • #42233 Reply

    Jose
    Participant

    Hi,

    There is a option to show only store logo (I can change “Avatar” for “Store Logo” in profile vendor) and hide the name of vendor ?

    Regards,

  • #42286 Reply
    WCfM Forum
    WCfM Forum
    Keymaster

    Hi,

    “hide the name of vendor ?”
    – Where? Please show me screenshot.

    Thank You

  • #42356 Reply

    Jose
    Participant
    This reply has been marked as private.
  • #42362 Reply
    WCfM Forum
    WCfM Forum
    Keymaster

    Hi,

    Ok, thanks for the details.

    We will add checking for this in next update but will work as per this capability setting – https://ibb.co/N6Lj3Wm

    Thank You

  • #42365 Reply

    Jose
    Participant

    Ok, Thanks so much !!

  • #42607 Reply
    WCfM Forum
    WCfM Forum
    Keymaster

    Hi,

    We have take care of this in latest update – WCFM U 5.2.7

    Thank You

  • #42660 Reply

    Jose
    Participant

    Hi,

    I checked right now and work when Vendor see the tickets Support.

    When a Customer see the ticket support can see all

    That happend because the capability affect only to vendor.

    There is a options with filter ?

    Thanks,

  • #42676 Reply
    WCfM Forum
    WCfM Forum
    Keymaster

    Hi,

    OK, keep add this code – add_filter( 'wcfm_allow_view_vendor_name', '__return_false' );

    It will work after WCFM Ultimate next update.

    Thank You

  • #42681 Reply

    Jose
    Participant

    Hi,

    Don’t work, because just hide the avatar, not the name of vendor or admin site

    Update, sorry, I don’t understand when you say for the next update !!

    Ok, I will check !! But will be good for both (Vendor and Admin site)

    Thanks a lot

  • #43155 Reply

    Jose
    Participant

    Hi,

    I see with the new updates what you made.

    I am not very convinced that it was the best solution.
    On the one hand, placing Keymaster does not make it possible to distinguish between the seller of a store or the administration of the website.
    What if they leave the client’s name as is, and instead show the name of the store? In the case of the administration of the site will be the name of the web.

    Regards !!

  • #43195 Reply
    WCfM Forum
    WCfM Forum
    Keymaster

    HI,

    What if they leave the client’s name as is, and instead show the name of the store? In the case of the administration of the site will be the name of the web.
    – Previously it’s showing name, then why you want to hide this?

    Don’t use this filter – add_filter( ‘wcfm_allow_view_vendor_name’, ‘__return_false’ );

    Thank You

  • #43212 Reply

    Jose
    Participant
    This reply has been marked as private.
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