Tracking

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Viewing 7 reply threads
  • Author
    Posts
    • #19067
      Pitz
      Participant

      Hello,

      I am testing out some orders on my new site, I am using WC Vendors Pro and WCFM Ultimate.

      I read thru https://wclovers.com/knowledgebase/wcfm-shipping-tracking but I do not understand if there is something I need to set up for tracking to work because it is not showing up for my site at all.

      I do not see the ‘tracking’ icon at all in order ‘actions’ column when logged in as the vendor. And also do not see the ‘mark as received’ button when logged in as the customer for the order.

      Is there some settings I need to check to get tracking to work, or should it show up automatically? Or is another plugin such as Shipment Tracking from Woothemes supported?

      Thank you!

    • #19068
      WCFM Forum
      Keymaster

      HI,

      No no, it’s completely WCFM core feature.

      Can you please know me one thing, what is your product type for those orders?

      Thank You

    • #19074
      Pitz
      Participant

      Hello,

      The product type is “auction”. It seems like auction type is not working for tracking.

      Because I just tested it with a “simple product” and then see the tracking button.

      Could you update for auction type to work with tracking please?

      Thank you!

    • #19080
      WCFM Forum
      Keymaster

      Hi,

      Yeah sure, that’s a mistake in-fact.
      We will allow ‘Auction’ products for tracking in next update.

      Thanks for pointing out this 🙂

    • #19367
      Pitz
      Participant

      Hello,

      I updated to the latest version of WCFM and tracking button is now working for auction products, thank you.

      I have one other tracking request now: could this tracking button be added to the individual order details page template too?

      Currently on the bottom of an “order details” page, it has the section to add “order notes”, but I would like to have that section show the “tracking code” and “tracking URL” fields instead of a regular “add note”.

    • #19368
      WCFM Forum
      Keymaster

      HI,

      Yeah sure, we will add that in next version as well.

      Thank You

    • #19369
      Pitz
      Participant

      Thank you very much for fast response, I look forward to this addition.

    • #19554
      Bingal
      Keymaster

      Hi,

      This issue has been resolved with WCFM 3.5.5

      Thank You

Viewing 7 reply threads
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