Trial period not working Version 2.5.6

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Membership › Trial period not working Version 2.5.6

Viewing 5 reply threads
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    • June 25, 2019 at 7:37 am #69469
      sdel_nevo
      Participant

      Hi Guys

      in your latest update to WCFM – WooCommerce Multivendor Membership the change lag says that
      Fixed – Subscription trial amount payment issue resolved

      but the trial period is not working for me we only use stripe as our payment gateway

      I have set up a subscription in stripe for £9.99 per month with a 30-day free trial, and also set this up in the marketplace memberships

      but when a vendor subscribes to this plan, the full £9.99 is taken straight away, the card is charged the full amount
      it appears that the trial period is not being taken into account still

      Steve

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    • June 26, 2019 at 5:02 pm #69837
      WCFM Forum
      Keymaster

      Hi,

      Please check this – https://www.loom.com/share/6a1632e175e54ac8af4024e4b4e93a84

      Thank You

    • June 26, 2019 at 5:17 pm #69852
      sdel_nevo
      Participant

      Hi guys

      That’s exactly the way I set up the subscription, I have set a free trial for 30 days but when the subscription is purchased the full amount, in my case £9.99 is charged straight way.

      I see that you have just updated the membership plugin again today, so will test again and get back to you

      Steve

    • June 27, 2019 at 4:18 am #69924
      WCFM Forum
      Keymaster

      Sure, take your time and know me.

    • June 27, 2019 at 5:25 am #69945
      sdel_nevo
      Participant
      This reply has been marked as private.
    • June 27, 2019 at 11:32 am #69994
      sdel_nevo
      Participant
      This reply has been marked as private.
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