Unable to add product images.

[Stickybudd]

I am unable to add product images through WCfM Ultimate frontend. I am also using WC Marketplace alongside WCfM so I’m not sure where the problem is. When i hover my mouse where you should be able to add a picture my mouse pointer turns into a finger like i should be able to click on it but it doesnt actually click or do anything.
I have checked and double checked the settings but I cannot figure out why it is unclickable.

Products added also don’t seem to follow the catagories they are placed in and they just show in the shop in uncatagorized no matter what catagory they are placed in.

I’m sure I’m just doing something wrong but any help would be amazing.

Thanks.

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[WCFM Forum]

Hi,

Thanks for get in touch with us, and I am really sorry for the inconveniences!

Are you getting this issue as Admin as well?

If so, then definitely there has some JavaScript errors in your site. Please check this using Google Chrome Browser console.

Thank You

[Stickybudd]

Thanks for your reply. It’s much appreciated.

Yes, the problem is present even when signed in under the admin account.
I have checked the page with google chrome but I don’t see any js errors. I’m not eitirely sure what I am looking for but I’m fairly sure there are none. I am seeing a few other issues and warning that I’m not sure about.
When I click on the add picture link nothing happens even in the Chrome console.
Could you possibly take a look for me and let me know what you see. I would happily give you access too an admin account if nessacery.
I have attached a screenshot of the Chrome console immediately after clicking to add a picture.

The website in question is : https://theprizemarket.com

Thanks again for your help.

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[WCFM Forum]

Hi,

Can you allow me to check this as a demo vendor?

Then please send me access details here – https://wclovers.com/woocommerce-multivendor-customization/

Thank You

[Stickybudd]

Thanks for your reply. I have reinstalled the website today leaving out any plugins and themes that are not esential. The system is now working perfectly as far as adding images are concerned. Hopefully i wont run into any further issues. Your plugin was not at fault. Again, thanks for your reply.

[WCFM Forum]

Hi,

That’s really great to know things are working perfect for you now 🙂

Feel free to reach us anytime for any help.

I am closing this thread fro now.

Thank You

[Stickybudd]

Seems i was a bit previous when thinking the problem had been resolved. I spent a few hours yesterday adding producys and images, but today i’m back to not being alble to upload product pictures. I worked fine when i went to bed last night and now when i’v woken up, nothing has changed but it wont accept any pictures again. Very strange.

I’ll send a vendor login to the link in your previous post.

Thanks in advance for your help.

[Stickybudd]

Another problem I seem to be having that I hadn’t noticed yesterday is that the vendor registration is disabled. When you goto the page, the sign up form has been replaced with this message : Signup has been disabled.

I thought that there must be a setting somewhere to re-enable it but i cannot find this seting?

Thanks again.

[WCFM Forum]

Hi,

That’s really something strange!

Are you using any caching or optimize plugin?

Which multi-vendor plugin you are using?

Thank You

[Colin]

It was jetpack lazy load..

[WCFM Forum]

Ahh .. thanks for knowing me this 🙂

[Author]

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