urgent hep – My Icons turn into squares

[andre]

Hi,

My site was working fine until recently, I have not added any new plugins, but now when I go to the vendors dashboard I can see the icons, when I click on memberships all the icons turn into little squares. I am now not able to update any settings, the site just hangs indefinitely and I have to close the browser and reload, However going back to membership the same happens again. I have tried 5 other templates including storefront, same result. I have also cleared the cash several times, same result We are nearly ready to launch and this is a major stumbling block please help

I am using the following:

WCFM – WooCommerce Multivendor Marketplace Version 3.3.7
WCFM – WooCommerce Multivendor Marketplace Version 3.3.7
WCFM – WooCommerce Multivendor Marketplace – Elementor Version 1.1.1
WCFM – WooCommerce Multivendor Membership Version 2.8.5

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[andre]

Urgent Hi, please can someone help with the Icons turning into blocks, we are registered to supply the elderly with food and sanitizer products and our lockdown was extended by the president last night but my site is not working properly

[Ramamurthy Krishnan]

Hi,

Please check your browser console whether there is any javascript error or not. Also go to wp-admin->WooCommerce->Status->Logs and check whether there is a fatal error or not.

If you are not using all updated versions of our plugins then please do update them all and check again. Don’t forget to take backup of your database and all files before updating anything.

Do let us know if you find something.

Thanks,

[andre]

Hi

This is all that i found in the woocommerce logs

wcfm-2020-04-04-afd9b3dd7e1fd31bc40a183aee99091b.log
2020-04-04T21:08:22+00:00 DEBUG Mail Check Status:: 1

I don’t see anything under chrome console

[andre]

I am using the following:

WCFM – WooCommerce Multivendor Marketplace Version 3.3.7
WCFM – WooCommerce Frontend Manager Version 6.4.7
WCFM – WooCommerce Multivendor Marketplace – Elementor Version 1.1.1
WCFM – WooCommerce Multivendor Membership Version 2.8.5

[Ramamurthy Krishnan]

Hi,

Please share us your website login credentials and do share it as private reply here. We need to check.

Thanks,

[andre]

This reply has been marked as private.

[andre]

This reply has been marked as private.

[Ramamurthy Krishnan]

Hi,

It’s working now.
The “WordPress Address (URL)” and “Site Address (URL)” under wp-admin->Settings->General needed to set with “https” only.

Thanks,

[andre]

That is awesome, thank you so much, I really appreciate the support.

[Ramamurthy Krishnan]

You’re most welcome. 🙂

[Author]

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