Urgent!! problem in the orders

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Marketplace (WooCommerce Multivendor Marketplace) › Urgent!! problem in the orders

Viewing 5 reply threads
  • Author
    Posts
    • January 10, 2019 at 4:09 am #42884
      javier
      Participant

      Friends, there is a problem with the marketplace.
      Unfortunately it is a random problem so I can not understand why it occurs.

      When a customer places an order, it is reflected in the seller’s system. However there are exceptional cases in which the order is received but is not reflected in the seller’s system, however from the administrator’s system if they can be seen.

      This problem has some months, however I decided to collect several orders in that situation and from the same seller so that you can analyze them.

      orders:
      24224
      23934
      23817
      23904
      22042
      21593
      21328
      24338
      24782

      Then I leave the access data.

    • January 10, 2019 at 4:12 am #42885
      javier
      Participant
      This reply has been marked as private.
    • January 10, 2019 at 7:19 am #42896
      WCFM Forum
      Keymaster

      Hi,

      I just checked and found that this happen to only “shopitec” vendor.

      Are those products assigned to this vendor after order placed?

      Thank You

    • January 10, 2019 at 7:20 am #42897
      WCFM Forum
      Keymaster

      Or, this store was offline/disabled at that time?

    • January 10, 2019 at 8:05 am #42900
      javier
      Participant

      no friends this store has always been active, in fact it is from us and we never leave it offline. As you will see the level of sales in this store is high and that is why we can observe this error,

    • January 10, 2019 at 10:58 am #42921
      WCFM Forum
      Keymaster

      OK, we are debugging this. But I never heard something like this before.

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