Vendor can't access WCfM-U

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WC Marketplace › Vendor can't access WCfM-U

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Viewing 8 reply threads
  • Author
    Posts
    • November 7, 2017 at 6:23 am #15430
      joyce
      Participant

      Hi, I just finished the installation and setup of WCfM-U, but the vendor couldn’t access the WCfM-U, why? (pls refer to my attached screenshot) Is it because I don’t have WC Marketplace Frontend Manager?
      Thanks.

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    • November 7, 2017 at 6:39 am #15432
      Shhiv Narayan
      Keymaster

      Hi,

      You don’t have to install WC Marketplace Frontend manager or any of WCMp paid addons anymore.

      Have to install inly –
      1. wC Marketplace
      2. wCFm Free
      3. wCFM Ultimate

      Please check do you have all these or not !!

      One more very important thing, vendor user should have user role of WC Marketplace plugin, please don’t get confuse with other previously installed multi-vendor plugin’s user role.

      Thank You

    • November 7, 2017 at 7:02 am #15433
      joyce
      Participant

      Hi,

      I have all the abovementioned plugins installed (pls refer to the attached screenshot), but what do you mean by saying “vendor user should have user role of WC Marketplace plugin”? I set the user role as ‘Vendor’, if this isn’t correct, what role should I assign?

      Thanks.

    • November 7, 2017 at 7:04 am #15434
      joyce
      Participant

      Sorry the screenshot didn’t get through.

      Attachments:
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    • November 7, 2017 at 7:57 am #15436
      Shhiv Narayan
      Keymaster

      Hi,

      Plugins are absolutely perfect.

      Do you previously had WC Vendors?

      Can you please show me user role list of your site to me!!

      Thank You

    • November 7, 2017 at 8:06 am #15437
      joyce
      Participant

      Hi, I didn’t have WC Vendors previously, attached the user roles screenshot for your reference.

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    • November 7, 2017 at 8:50 am #15439
      Shhiv Narayan
      Keymaster

      Opps!!
      That’s quite strange. Do you have ever edit user roles using any other plugins?

      WC Marketplace creates three user roles –
      1. Pending Vendor
      2. rejected vendor
      3. Vendor

      But there is no rejected vendor or pending vendor user role in your list.

      Can you please so me another screenshot please, filter your site site users with vendor role and show me that, top url bar should be in the snap.

      Tell me one more thing, did you test WCfM free before? And your vendors were able to access dashboard?

      Thank You

    • November 10, 2017 at 5:58 am #15533
      joyce
      Participant

      Hi, I have got help from WC Marketplace support and the problem was resolved.
      Thanks.

    • November 10, 2017 at 7:14 am #15535
      WCFM Forum
      Keymaster

      Ahh … that’s cool.

      Thanks for informing us this.

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