Vendor commission withdrawl failure

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Ultimate › Vendor commission withdrawl failure

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  • Author
    Posts
    • March 14, 2019 at 1:00 pm #52601
      hello4
      Participant

      Hello there,

      I have a customised vendor commission system which you helped me to set up under this ticket. I tried to request a commission withdrawal as a vendor today and it threw the error ‘Auto Withdrawal Request processing failed, please contact Store Admin’. Would you be able to help me to figure out and fix the issue please?

      WooCommerce Frontend Manager – 5.4.4
      WooCommerce Frontend Manager – Ultimate – 5.4.0
      WooCommerce Multivendor Marketplace – 2.2.4
      WooCommerce Multivendor Membership – 2.4.1
      WooCommerce Bookings – 1.12.2
      (Auto update of WCFM Ultimate keep failing even though I’ve already entered the API keys)

      Thanks and regards,

    • March 14, 2019 at 5:04 pm #52664
      WCFM Forum
      Member

      HI,

      Please check at wp-admin -> WooCommerce -> Status -> Logs -> fatal_erros log -> is any error generated?

      Also check at wp-admin -> WooCommerce -> Status -> Logs -> wcfm_logs -> what details you are getting for this message!

      Thank You

    • March 14, 2019 at 6:03 pm #52696
      hello4
      Participant

      Hello again,

      Many thanks for the reply. It was due to a setup issue of PayPal:
      ERROR #000001 - payment processing failed: PayPal Payout setting is not configured properly please contact site administrator

      I just ‘cancelled’ the request, disabled PayPal Payout, set Bank Transfer as the withdrawal method and raised the requests again. It worked fine.

      In a future release please consider renaming ‘cancel’ to ‘reject’ for Refund and Withdrawal requests as the ‘Cancel’ buttons are misleading.

      Keep up the good work!

    • March 15, 2019 at 5:13 am #52764
      WCFM Forum
      Member

      Hi,

      In a future release please consider renaming ‘cancel’ to ‘reject’ for Refund and Withdrawal requests as the ‘Cancel’ buttons are misleading.

      – Sure, we will do this change in coming update.

      Thank You

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