Vendor earning calculations are wrong

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WC Marketplace › Vendor earning calculations are wrong

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Viewing 6 reply threads
  • Author
    Posts
    • August 23, 2018 at 11:22 am #29339
      kasaga311
      Participant

      Hi,

      We are using WCFM – Ultimate, WCFM – Marketplace, WCFM – Memberships, Groups and Staff plugins.

      When we look at the Order generated and the Earnings for the Vendor on the Dashboard, we see wrong values.

      Order generated: Shows wrong ‘Earning’ number. It shows the GST + Commissions as my earnings instead of Gross Sale – (GST+Commissions) as my Earnings.

      Reports Dashboard: It shows wrong earnings again the same way. It should show the Sum of the Nett Sales amount instead of the Sum of GST+Commissions.

      Thanks,
      -Kasaga

    • August 25, 2018 at 6:19 am #29656
      kasaga311
      Participant
      This reply has been marked as private.
    • August 28, 2018 at 3:47 am #29903
      WCFM Forum
      Keymaster

      Hi,

      DO you have switched your multi-vendor plugin from WC Marketplace to WCFM – Marketplace?

      Is this regarding that old site or it’s a new one!

      Well, WCFM Marketplace commission mode is two types – Admin or Vendor

      Now, which you are using?

      “Order generated: Shows wrong ‘Earning’ number. It shows the GST + Commissions as my earnings instead of Gross Sale – (GST+Commissions) as my Earnings.” – are you talking this respect to Admin or Vendor?

      Thank You

    • September 2, 2018 at 11:58 pm #30561
      kasaga311
      Participant

      Hi,

      Yes, we now switched to WCFM Marketplace. We ‘Deactivated’ the WC Marketplace plugin.

      We believe, irrespective of the mode – the Earnings should be ‘Gross – (GST etc)’. Just summing up of commissions cannot be deemed as my earnings as a Vendor.

      Please fix this issue at the earliest. We are nearing launching phase.

      Thanks & Regards,
      -Kasaga

    • September 3, 2018 at 6:00 am #30600
      WCFM Forum
      Keymaster

      Hi,

      “the Earnings should be ‘Gross – (GST etc)’” – you may manage this from commission settings.

      Disable “Tax goes to vendor?” option from WCFM Admin Setting -> Commission setting

      Please check this for more info – https://wclovers.com/knowledgebase/wcfm-marketplace-commission/

      Thank You

    • September 3, 2018 at 6:37 am #30614
      kasaga311
      Participant

      Hi,

      Did as suggested. It still doesn’t show correct numbers.

      Please take a look at our site and suggest as per your findings.

      Thanks,
      –Kasaga

    • September 5, 2018 at 6:54 am #30832
      WCFM Forum
      Keymaster

      This was commission mode setting issue.

      It’s resolved!

      Thank You

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