Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WC Marketplace › Vendor earning calculations are wrong
- August 23, 2018 at 11:22 am #29339
We are using WCFM – Ultimate, WCFM – Marketplace, WCFM – Memberships, Groups and Staff plugins.
When we look at the Order generated and the Earnings for the Vendor on the Dashboard, we see wrong values.
Order generated: Shows wrong ‘Earning’ number. It shows the GST + Commissions as my earnings instead of Gross Sale – (GST+Commissions) as my Earnings.
Reports Dashboard: It shows wrong earnings again the same way. It should show the Sum of the Nett Sales amount instead of the Sum of GST+Commissions.
- August 25, 2018 at 6:19 am #29656This reply has been marked as private.
- August 28, 2018 at 3:47 am #29903
DO you have switched your multi-vendor plugin from WC Marketplace to WCFM – Marketplace?
Is this regarding that old site or it’s a new one!
Well, WCFM Marketplace commission mode is two types – Admin or Vendor
Now, which you are using?
“Order generated: Shows wrong ‘Earning’ number. It shows the GST + Commissions as my earnings instead of Gross Sale – (GST+Commissions) as my Earnings.” – are you talking this respect to Admin or Vendor?
- September 2, 2018 at 11:58 pm #30561
Yes, we now switched to WCFM Marketplace. We ‘Deactivated’ the WC Marketplace plugin.
We believe, irrespective of the mode – the Earnings should be ‘Gross – (GST etc)’. Just summing up of commissions cannot be deemed as my earnings as a Vendor.
Please fix this issue at the earliest. We are nearing launching phase.
Thanks & Regards,
- September 3, 2018 at 6:00 am #30600
“the Earnings should be ‘Gross – (GST etc)’” – you may manage this from commission settings.
Disable “Tax goes to vendor?” option from WCFM Admin Setting -> Commission setting
Please check this for more info – https://wclovers.com/knowledgebase/wcfm-marketplace-commission/
- September 3, 2018 at 6:37 am #30614
Did as suggested. It still doesn’t show correct numbers.
Please take a look at our site and suggest as per your findings.
- September 5, 2018 at 6:54 am #30832
This was commission mode setting issue.
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