Vendor login page blank

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Viewing 11 reply threads
  • Author
    Posts
    • #122275
      letsjam
      Participant

      The store-manager page is blank so vendors can’t login. Please help.

    • #122412
      Sushobhan
      Keymaster

      Hello,
      Please ensure Store Manager page is selected against WCFM Page settings, under wp-admin > WCFM Options page. Refer to this img- https://imgur.com/tsVnA67
      Also check if Store Manager page contains [wc_frontend_manager] shortcode or not!
      If all okay, check at wp-admin -> WooCommerce -> Status -> Logs -> fatal_erros log -> is any error generated?
      Thanks!

    • #122572
      letsjam
      Participant

      Hi, yes I have the correct page chosen and the shortcode on the page also. I did check the log and see some errors with a plugin. But that plugin has been deactivated and deleted and its still not working. I dont know what else to do.

    • #122577
      Sushobhan
      Keymaster

      Hi, Please check if there is a more recent error logs there. I’ll also request you to test your site with only WooCommerce and WCFM plugins. If that works then you can activate rest of the plugins one after another.
      Thanks!

    • #122583
      letsjam
      Participant

      There are no other error logs. I deactivated all of my other plugins and it still didnt work. I deactivated the frontend manager plugin, and it actually loaded the page and showed the shortcode. But thats it.

    • #122585
      Sushobhan
      Keymaster

      Would you be comfortable sharing a temporary backend access of your site, along with site url, to debug this further?
      When sharing the access, please don’t forget to mark the reply as private.
      Thank you!

    • #122588
      letsjam
      Participant
      This reply has been marked as private.
      • #122590
        Sushobhan
        Keymaster
        This reply has been marked as private.
    • #122592
      letsjam
      Participant
      This reply has been marked as private.
    • #122619
      Sushobhan
      Keymaster

      Hi,
      It’s solved now. WooCommerce Pages were not created for some reasons. For non loggedin users the dashboard page was trying to redirect to WooCommerce my-account page, but it couldn’t find that. Hence the blank screen.
      Thank You!

    • #122628
      letsjam
      Participant

      Great thank you so so much!

    • #122785
      Sushobhan
      Keymaster

      You are always welcome ­čÖé
      Let me know if there’s anything else we can help you with.
      Can we ask for a favor? Would you mind taking a few minutes to review our plugin at https://wordpress.org/support/plugin/wc-multivendor-marketplace/reviews/ and let others know about your 5 Star experience with WCFM Marketplace. Also, follow us on Twitter https://twitter.com/wcfmmp for more exciting news, important updates, and irresistible offers.

    • #147927
      cory-2608
      Participant

      I believe I have the same issue as Letsjam. When a vendor logs in they are directed to https://unss.ca/?store-setup=yes and the screen is blank. Can you help with what pages needed to be created??

      When I go to https://unss.ca/store-manager directly all works great but it’s just when you log in the first time the redirect goes to https://unss.ca/?store-setup=yes that there is a blank screen.

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