Vendor Payment

[nnapus]

I have 2 problems with the vendor payment;
1. Payment request: After clicking the request button, the page has changed to the gray color and did not any response. But when I refresh this page, it shows the item that I click requested.
2. The withdrawal item status shows processing at any time, even if funds are transferred.

Thank you.

[nnapus]

Hi,

Please update me.

I went back to recheck the WCMp payment function again that’s no problem.

Please help me solve this issue.
Now I can’t view the transaction detail and edit the status of the transaction.

[WCFM Forum]

Hi,

I am really sorry for the inconveniences.

We have checked there is no such in real. I think vendor payment setup is not proper and payment processing failed.

Can you please once check wp-admin -> WooCommerce -> Status -> Logs -> is there any errors?

Between, you may check vendor withdrawal request at wp-admin -> WCMp -> To do list

You also have to mark those commissions paid at wp-admin -> WCMp -> Commission

Thank You

[nnapus]

I found some errors in woocomerce logs about timezone and ajax issue;
—–
CRITICAL Uncaught Exception: DateTimeZone::__construct(): Unknown or bad timezone (UTC+7) in /home/–/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/includes/wcmp-core-functions.php:2558
Stack trace:
#0 /home/–/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/includes/wcmp-core-functions.php(2558): DateTimeZone->__construct(‘UTC+7’)
#1 /home/–/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-wcmp-ajax.php(2470): wcmp_date(Object(WC_DateTime))
#2 /home/–/public_html/wp-includes/class-wp-hook.php(286): WCMp_Ajax->wcmp_vendor_transactions_list(”)
#3 /home/–/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)
#4 /home/–/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
#5 /home/–/public_html/wp-admin/admin-ajax

CRITICAL Uncaught Exception: DateTimeZone::__construct(): Unknown or bad timezone (UTC+7) in /home/–/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/includes/wcmp-core-functions.php:2558
Stack trace:
#0 /home/–/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/includes/wcmp-core-functions.php(2558): DateTimeZone->__construct(‘UTC+7’)
#1 /home/–/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-wcmp-post-transaction.php(175): wcmp_date(Object(WC_DateTime))
#2 /home/–/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/templates/emails/vendor-direct-bank.php(58): WCMp_Transaction->get_transaction_item_totals(5047, Object(WCMp_Vendor))
#3 /home/–/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(211): include(‘/home/–…’)
—-
I don’t know the error that show above make me can’t view the transaction detail and edit the status of the transaction?
For WCMp -> To do list; it has only shown timezone problem.
For WCMp -> Commission; I think that’s OK, I don’t find any abnormal case.

Regards.

[WCFM Forum]

Hi,

First of all this errors are from WC Marketplace.

And also these are not related to withdrawal anyway.

I have checked and withdrawal works perfectly in our demo – http://wcmp.wcfmdemos.com/my-account

Between, which payment method you have used for vendor withdrawal?

Thank You

[nnapus]

I have checked your demo already, I don’t think that is perfect. I found the problem same my web.

If you tell me your web demo is no problem about the vendor payment status after admin paid and how to view the detail of the transaction, My website has not any problem too. You don’t understand me or may you don’t see that point is a problem for the vendor.

My issue is:
1. I can not view the detail of the transaction.
2. The status of the transaction cannot change from processing to complete after the admin paid the vendor.

Regards.

[WCFM Forum]

Hi,

I understand the issue you have and really thanks for the detailed description.

Yeah, that’s true – WCfM has no transaction details page. Don’t worry, we will add that in next update.

But if Transaction status never change to “complete” then it’s an issue. We are looking into this.

Thank You

[nnapus]

Noted that with thanks.
I wait for your update.

[nnapus]

I have been updated.

[WCFM Forum]

Sorry, I forget to remind you.

Anyway, that’s great you have already updated the things.

Thank You

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