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Vendor Payment

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Viewing 9 reply threads
  • Author
    Posts
    • #24012
      nnapus
      Participant

      I have 2 problems with the vendor payment;
      1. Payment request: After clicking the request button, the page has changed to the gray color and did not any response. But when I refresh this page, it shows the item that I click requested.
      2. The withdrawal item status shows processing at any time, even if funds are transferred.

      Thank you.

    • #24117
      nnapus
      Participant

      Hi,

      Please update me.

      I went back to recheck the WCMp payment function again that’s no problem.

      Please help me solve this issue.
      Now I can’t view the transaction detail and edit the status of the transaction.

    • #24145
      WCFM Forum
      Keymaster

      Hi,

      I am really sorry for the inconveniences.

      We have checked there is no such in real. I think vendor payment setup is not proper and payment processing failed.

      Can you please once check wp-admin -> WooCommerce -> Status -> Logs -> is there any errors?

      Between, you may check vendor withdrawal request at wp-admin -> WCMp -> To do list

      You also have to mark those commissions paid at wp-admin -> WCMp -> Commission

      Thank You

    • #24154
      nnapus
      Participant

      I found some errors in woocomerce logs about timezone and ajax issue;
      —–
      CRITICAL Uncaught Exception: DateTimeZone::__construct(): Unknown or bad timezone (UTC+7) in /home/–/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/includes/wcmp-core-functions.php:2558
      Stack trace:
      #0 /home/–/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/includes/wcmp-core-functions.php(2558): DateTimeZone->__construct(‘UTC+7’)
      #1 /home/–/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-wcmp-ajax.php(2470): wcmp_date(Object(WC_DateTime))
      #2 /home/–/public_html/wp-includes/class-wp-hook.php(286): WCMp_Ajax->wcmp_vendor_transactions_list(”)
      #3 /home/–/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)
      #4 /home/–/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
      #5 /home/–/public_html/wp-admin/admin-ajax

      CRITICAL Uncaught Exception: DateTimeZone::__construct(): Unknown or bad timezone (UTC+7) in /home/–/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/includes/wcmp-core-functions.php:2558
      Stack trace:
      #0 /home/–/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/includes/wcmp-core-functions.php(2558): DateTimeZone->__construct(‘UTC+7’)
      #1 /home/–/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-wcmp-post-transaction.php(175): wcmp_date(Object(WC_DateTime))
      #2 /home/–/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/templates/emails/vendor-direct-bank.php(58): WCMp_Transaction->get_transaction_item_totals(5047, Object(WCMp_Vendor))
      #3 /home/–/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(211): include(‘/home/–…’)
      —-
      I don’t know the error that show above make me can’t view the transaction detail and edit the status of the transaction?
      For WCMp -> To do list; it has only shown timezone problem.
      For WCMp -> Commission; I think that’s OK, I don’t find any abnormal case.

      Regards.

    • #24163
      WCFM Forum
      Keymaster

      Hi,

      First of all this errors are from WC Marketplace.

      And also these are not related to withdrawal anyway.

      I have checked and withdrawal works perfectly in our demo – http://wcmp.wcfmdemos.com/my-account

      Between, which payment method you have used for vendor withdrawal?

      Thank You

    • #24166
      nnapus
      Participant

      I have checked your demo already, I don’t think that is perfect. I found the problem same my web.

      If you tell me your web demo is no problem about the vendor payment status after admin paid and how to view the detail of the transaction, My website has not any problem too. You don’t understand me or may you don’t see that point is a problem for the vendor.

      My issue is:
      1. I can not view the detail of the transaction.
      2. The status of the transaction cannot change from processing to complete after the admin paid the vendor.

      Regards.

    • #24200
      WCFM Forum
      Keymaster

      Hi,

      I understand the issue you have and really thanks for the detailed description.

      Yeah, that’s true – WCfM has no transaction details page. Don’t worry, we will add that in next update.

      But if Transaction status never change to “complete” then it’s an issue. We are looking into this.

      Thank You

    • #24231
      nnapus
      Participant

      Noted that with thanks.
      I wait for your update.

    • #24866
      nnapus
      Participant

      I have been updated.

    • #24867
      WCFM Forum
      Keymaster

      Sorry, I forget to remind you.

      Anyway, that’s great you have already updated the things.

      Thank You

Viewing 9 reply threads
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