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Vendor Payment Method's not Shown

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Viewing 3 reply threads
  • Author
    Posts
    • #117198
      philipp
      Participant

      Hello,

      i have a problem with the Store Manager UI. If the vendor log in, he can’t see under “preferences” the “payment” tab so he is not able to set up their payment methods.
      I checked in my admin-store-manager that in menu-manager the item “Payments” is aktivstes. But it does not show up at my vendors store managers. In WooCommerce, the different Pay-Methods are defined. And the Shop works out, but payment methods are now defined at “global rule”

      So where can I get the Tab “Payments” in vendor’s store-manager back, so that the vendors can set up their own payment methods?

      thanks a lot

    • #117311
      Sushobhan
      Keymaster

      Hello,
      Vendors can access their payment settings page from Settings > Payment. From here they can choose their preferred payment method (a list of payment options allowed by admin from Admin dashboard > Settings > Payment Settings) and provide required details.
      Thanks!

    • #134533
      veezzx
      Participant
      This reply has been marked as private.
    • #135114
      Sushobhan
      Keymaster

      Hi @veezzx,
      Please check at wp-admin -> WooCommerce -> Status -> Logs -> fatal_erros log -> is any error generated?
      Also check in Google Chrome Browser console, is there any JavaScript error happening to the site or not! (What is browser console – https://support.airtable.com/hc/en-us/articles/232313848-How-to-open-the-developer-console)
      Thank you!

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