Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Feature Request › vendor registration
- This topic has 6 replies, 3 voices, and was last updated 5 years, 1 month ago by sdel_nevo.
- AuthorPosts
- September 17, 2019 at 7:48 pm #82154sdel_nevoParticipant
Hi Guys
in a future update, would it be possible to combine the vendor registration and confirmation page into one? and have the vendor signup only after the “proceed” button has been pressed?
currently, some vendors are filling out the form on the registration page, clicking register, thinking thats all they need to do without actually completing the registration process
as clicking register creates an account with subscriber role, they think that the registration has failed or get in touch with me to finish the registration for them (by manually assigning a membership)
would this be possible
Steve
- September 19, 2019 at 5:39 pm #82466WCFM ForumMember
Hi,
Well, Vendor Membership Registration has 4 steps –
Plans -> Registration -> Payment -> Thank You
If it’s Free Registration hence “Payment” label change into “Confirmation”.
Vendors are redirect to “Confirmation” page after registration, how they can miss that?
Thank You
- September 19, 2019 at 5:42 pm #82470sdel_nevoParticipant
Hi guys
they don’t miss that, they just don’t physically click on the proceed button on the confirmation page
they register as a subscriber to the site, but not a vendor
I know its user error, but I’ve had two vendors sign up that have done this
would it be possible to only complete the signup process after the “proceed” button has been pressed?
Steve
- October 9, 2019 at 3:05 pm #85807Jamie O’ReillyParticipant
I have the same issue. Was there any further feedback on this?
Jamie
- October 9, 2019 at 5:18 pm #85830sdel_nevoParticipant
Hi Jamie
I didn’t hear anything back from the devs, but since my post, another 2 vendors have done the same thing
it would be brilliant if something could be done
Steve
- October 12, 2019 at 1:03 pm #86475WCFM ForumMember
HI,
they don’t miss that, they just don’t physically click on the proceed button on the confirmation page
– This button is like “Place Order” button at checkout page.
How this can be disabled!
Thank You
- October 12, 2019 at 2:44 pm #86510sdel_nevoParticipant
Hi
We’re not asking for the button to be disabled
What is happening is
Some vendors who signup never press the proceed button
As they are automatically logged into the site as a subscriber before the button appears
Because they are logged in they must think (wrongly) that they do not have to proceed with the vendor registration so simply log out of the siteTo see what I mean
It’s easy to test by going through the signup process then on the page we’re the table shows you your membership capabilities do not press proceed
All that’s happened is they have become subscribers to the site, we then have to get in touch and ask which plan they wanted and manually move them
Steve
- AuthorPosts
- You must be logged in to reply to this topic.