vendor registration

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Viewing 6 reply threads
  • Author
    Posts
    • #82154
      sdel_nevo
      Participant

      Hi Guys

      in a future update, would it be possible to combine the vendor registration and confirmation page into one? and have the vendor signup only after the “proceed” button has been pressed?

      currently, some vendors are filling out the form on the registration page, clicking register, thinking thats all they need to do without actually completing the registration process

      as clicking register creates an account with subscriber role, they think that the registration has failed or get in touch with me to finish the registration for them (by manually assigning a membership)

      would this be possible

      Steve

    • #82466
      WCFM Forum
      Keymaster

      Hi,

      Well, Vendor Membership Registration has 4 steps –

      Plans -> Registration -> Payment -> Thank You

      If it’s Free Registration hence “Payment” label change into “Confirmation”.

      Vendors are redirect to “Confirmation” page after registration, how they can miss that?

      Thank You

    • #82470
      sdel_nevo
      Participant

      Hi guys

      they don’t miss that, they just don’t physically click on the proceed button on the confirmation page

      they register as a subscriber to the site, but not a vendor

      I know its user error, but I’ve had two vendors sign up that have done this

      would it be possible to only complete the signup process after the “proceed” button has been pressed?

      Steve

    • #85807
      Jamie O’Reilly
      Participant

      I have the same issue. Was there any further feedback on this?

      Jamie

    • #85830
      sdel_nevo
      Participant

      Hi Jamie

      I didn’t hear anything back from the devs, but since my post, another 2 vendors have done the same thing

      it would be brilliant if something could be done

      Steve

    • #86475
      WCFM Forum
      Keymaster

      HI,

      they don’t miss that, they just don’t physically click on the proceed button on the confirmation page

      – This button is like “Place Order” button at checkout page.

      How this can be disabled!

      Thank You

    • #86510
      sdel_nevo
      Participant

      Hi

      We’re not asking for the button to be disabled

      What is happening is

      Some vendors who signup never press the proceed button

      As they are automatically logged into the site as a subscriber before the button appears
      Because they are logged in they must think (wrongly) that they do not have to proceed with the vendor registration so simply log out of the site

      To see what I mean

      It’s easy to test by going through the signup process then on the page we’re the table shows you your membership capabilities do not press proceed

      All that’s happened is they have become subscribers to the site, we then have to get in touch and ask which plan they wanted and manually move them

      Steve

Viewing 6 reply threads
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