Vendor's 90% commission doesn't go to vendor paypal

[Sarmin Sultana]

Dear Sir, Thanks for your great plugin. I am new user of your plugin. I am happy with this plugin except payment issue. I have set 90% as vendor commissions. and 10% for admin. But when a user purchase a product all money (100%) goes to admin paypal account. it should not be happened. How to solve this issue??? I need to fix this issue as early as possible cuz my website is already live. Please help me solving this issue. Thanks

[WCFM Forum]

Hi,

Thanks for get in touch with us.

You are right, whenever customer place an order total amount goes into admin account.
Vendor may get their commission using withdrawal system – https://wclovers.com/knowledgebase/wcfm-marketplace-withdrawal/

There is only one pay option – “Stripe Split Pay” – this works as per your requirement, 10% in admin account and 90% in vendor account

Actually, PayPal has limitation for such pay option.

Thank You

[Sarmin Sultana]

Thanks for your quick reply. How to setup Stripe Split Pay?? Can you guide me please?

[Sarmin Sultana]

And another question, if I enable paypal payment for buyers for purchasing products and stripe for vendors then what will be happened? buyers all money goes to admin paypal. then how can I pay to vendors his 90% commission with stripe??

[Bingal]

Hi,

Please go through this once – https://wclovers.com/knowledgebase/wcfm-marketplace-withdrawal/

Thank you

[Sarmin Sultana]

Hello Sir, I have turned off the auto approve option. Now I don’t get any option for approving or rejecting the withdrawal request. I am using free version of marketplace plugin. How I can solve this issue? Please help me

here is my screenshot.

https://prnt.sc/ljsv1o

[WCFM Forum]

Umm … that’s strange!

Do you have “Submit” button on other pages?

Thank You

[Sarmin Sultana]

Yes, Sir. There is. How can I fix it sir??? Its very urgent.

[Sarmin Sultana]

Here is one of other pages. I got here save button.

https://prnt.sc/ljwr22

Please let me know how can I fix this issue. Its need to be fixed as soon as possible

[WCFM Forum]

Hi,

WCFM 5.1.9 has just released, kindly update yours and take a look.

Thank You

[Sarmin Sultana]

Thanks for the update.

Now I have another issue. When I go to withdrawal request and want to mark request as approved then I got this message “Withdrawal Requests partially processed, check log for more details.”

How to solve this issue??

Please check this below screenshot

https://prnt.sc/ll9skl

[WCFM Forum]

Hi,

I think your PayPal is not properly setup yet.

“Withdrawal Requests partially processed, check log for more details.”
– Please send me actual log from – wp-admin -> WooCommerce -> Status -> Logs -> wcfm-logs

Thank You

[Sarmin Sultana]

I got this error in log file

https://prnt.sc/lm1lgn

What do I do now dear??? Please help me

[WCFM Forum]

Hi,

It’s clear saying that – you have setup wrong authentication. Please recheck your client ID and secret key which you have set under WCFM Withdrawal setting.

Thank You

[Sarmin Sultana]

Don’t mind sir. I have set the client id and secret key correctly. no problem, I will create new one again, can you guide me plz. how can I get and set the client id and secret key???? any link or video plz

[WCFM Forum]

Hi,

Are you testing with PayPal sandbox or live account?

If you are using sandbox then be sure you have enabled “Test Mode” checkbox under WCFM Admins Setting -> Withdrawal

Or, if you are using live account then be sure your PayPal account “Payout” already enabled.

Well, you may get any such documentation at PayPal – https://developer.paypal.com/docs/integration/direct/webhooks/my-apps-and-credentials/

Thank You

[Author]

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