Vendors can no longer change store names?

[Craig]

Did this function recently change
Vendors used to be able to update/edit/change their “shop name” or “store slug” under their “general settings” tab

Now that function is missing/removed.
Can you confirm if this is correct? and why the vendor is no longer able to change this part of their store?

I can only change the store name using an ADMIN account.

Thanks
See the screenshots

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[Sarmistha Chakraborty]

Hello,

Have you added any custom code snippets in your site? By-default vendor can change his store-name, store-slug etc. You can check once deactivate others plugins(except WooCommerce and our WCFM plugins).

[Craig]

Hi Sarmistha Chakraborty – thanks for your attention to this.

The only code snippets I have installed are ones advised by WC lovers for commission settings and changing name of “shipping” to reflect the vendor in the shopping cart in the threads below.

I will do the test you suggest later this evening and report back.

Would those be causing this?

https://wclovers.com/forums/topic/commission-settings-not-working-correctly-please-help-2/

https://wclovers.com/forums/topic/can-the-shipping-title-displayed-in-the-cart-be-changed/

[Craig]

Hi Sarmistha Chakraborty,

After testing I’m still getting the same issue (no store name or slug) area for vendor to edit.

I deactivated most plugins AND switched over to StoreFront theme

See attached screenshot of the vendor dashboard settings showing no area to edit Store Name or Store Slug

Have you confirmed that you can still see this in the vendor dashboard or did a recent update remove it?

Thanks

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[Sarmistha Chakraborty]

Hi,

Kindly check if”Show Sold By” capability for vendor is turned-on. (PFA)
If you still have same issue please share us the site access here : https://wclovers.com/woocommerce-multivendor-customization/ with this topic link. Then we can check your site.

Thanks.

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[Craig]

that was it!

My “sold by” was unchecked. Once Check then the Store Name and Store slug options were visible to the vendor.

Thanks for your help on this.

[Sarmistha Chakraborty]

You are always welcome 🙂

Let me know if there’s anything else we can help you with.
Can we ask for a favor? Would you mind taking a few minutes to review our plugin at https://wordpress.org/support/plugin/wc-multivendor-marketplace/reviews/ and let others know about your 5 Star experience with WCFM Marketplace. Also, follow us on Twitter https://twitter.com/wcfmmp for more exciting news, important updates, and irresistible offers.

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