Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Ultimate › Vendors cannot see the message button on single product page?
- This topic has 7 replies, 2 voices, and was last updated 5 years, 4 months ago by
Luke Lee.
- AuthorPosts
- October 15, 2019 at 10:21 pm #87000
Luke Lee
ParticipantHi,
I’m using the Message feature from WCFM Ultimate, and for normal customer, they can see the “Message” button fine on single product page.
However when you log in as Vendor, you cannot see the “Message” button anymore on single product page, so how do I enable it for vendors to also see this button?
Please see screenshot for more detail of what I’m talking about: https://gyazo.com/8eeab4552c9f9699c65bc3efb9d4f3e9This is needed because vendors can also purchase from another vendor, because they can also be customers as well.
Please help me to solve this.
Thank you.
- October 16, 2019 at 3:33 pm #87148
WCFM Forum
MemberHI,
Is this “Live Chat” button?
Well, vendors can access their chats from their dashboard. But they are not allowed to initiate chat.
Thank You
- October 16, 2019 at 9:52 pm #87241
Luke Lee
ParticipantHi, Thank you for your reply.
So, why are they not allowed to initiate the chat? I’m asking for a way to allow them to also initiate the chat as well.
There must be a way, like a snippet code in function.php that can overwrite this setting? Please advice.
Thank you.
- October 17, 2019 at 5:36 pm #87386
WCFM Forum
MemberHI,
Customer may initiate chat with vendors.
Now, vendors will initiate chat to whom? So, this option is not there for vendors.
Thank You
- October 17, 2019 at 9:04 pm #87421
Luke Lee
ParticipantHi,
Vendor will and should be able to initiate the chat with other vendors?
That makes sense because a vendor can also purchase from another vendor right??
- October 17, 2019 at 10:16 pm #87426
Luke Lee
ParticipantTo be clarify more,
“Vendor A”, should be able to initiate the live chat with “Vendor B”, because “Vendor A”, can purchase from “Vendor B”.
Vendors, should not be able to see the “Live Chat” button, when they are browsing their “own products”.
- October 20, 2019 at 10:41 am #87773
WCFM Forum
MemberWe will look into this,
- October 20, 2019 at 10:54 am #87777
Luke Lee
ParticipantThanks for your reply, please do let me know when you can solve this problem!
Thanks again.
- AuthorPosts
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