Vendors cannot see the message button on single product page?

[Luke Lee]

Hi,

I’m using the Message feature from WCFM Ultimate, and for normal customer, they can see the “Message” button fine on single product page.

However when you log in as Vendor, you cannot see the “Message” button anymore on single product page, so how do I enable it for vendors to also see this button?
Please see screenshot for more detail of what I’m talking about: https://gyazo.com/8eeab4552c9f9699c65bc3efb9d4f3e9

This is needed because vendors can also purchase from another vendor, because they can also be customers as well.

Please help me to solve this.

Thank you.

[WCFM Forum]

HI,

Is this “Live Chat” button?

Well, vendors can access their chats from their dashboard. But they are not allowed to initiate chat.

Thank You

[Luke Lee]

Hi, Thank you for your reply.

So, why are they not allowed to initiate the chat? I’m asking for a way to allow them to also initiate the chat as well.

There must be a way, like a snippet code in function.php that can overwrite this setting? Please advice.

Thank you.

[WCFM Forum]

HI,

Customer may initiate chat with vendors.

Now, vendors will initiate chat to whom? So, this option is not there for vendors.

Thank You

[Luke Lee]

Hi,

Vendor will and should be able to initiate the chat with other vendors?

That makes sense because a vendor can also purchase from another vendor right??

[Luke Lee]

To be clarify more,

“Vendor A”, should be able to initiate the live chat with “Vendor B”, because “Vendor A”, can purchase from “Vendor B”.

Vendors, should not be able to see the “Live Chat” button, when they are browsing their “own products”.

[WCFM Forum]

We will look into this,

[Luke Lee]

Thanks for your reply, please do let me know when you can solve this problem!

Thanks again.

[Author]

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