Very confused about stripe connect split payement fee and refund from vendor

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Multi Vendor Marketplace Plugin | WCFM Marketplace Forums WCFM – Marketplace (WooCommerce Multivendor Marketplace) Very confused about stripe connect split payement fee and refund from vendor

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    • #90080
      fredalva
      Participant

      Hi,
      i setup stripe connect and use split payment to give all payment to vendor after admin commission deduction.As i understand, stripe take 2,6 % and 0,40 by transaction .i am right ?
      Suppose admin commission is 10% and customer add 100 $ product from vendor1 and 200$ from vendor2
      Total will be 300$ and admin part is 30$

      1. Who pay stripe fee?

      A. admin ?
      (2,6/100 X 300) + 0,4 = 8,2$
      => total stripe fee = 8,2$

      B. each vendors ?

      vendor 1
      (2,6/100 X 100) + 0,4 = 3$
      vendor 2
      (2,6/100 X 200) + 0,4 = 5,6$

      => total stripe fee = 8,6$

      C. each vendor and admin ?

      vendor 1
      (2,6/100 X 90) + 0,4 = 2,74$
      vendor 2
      (2,6/100 X 180) + 0,4 = 5,08$
      admin
      (2,6/100 X 30) + 0,4 = 1,18$

      => total stripe fee = 9$

      2. When auto refund is enable, when vendor request refund, stripe will remove automatically our commission or we need to do something ?

      3.vendor will need to refund customer manually or it is automatically handle ?

      On stripe test we can only see marketplace payment, we can not access vendor in test mode because some autentication asked like phone number to get sms, in this way we skip as asked for development.But this don’t help us to understand process.

      Thanks for all people who can help me to understand.

      You can also reply in french.

    • #91087
      WCFM Forum
      Member

      Hi,

      1. Are you using Stripe SCA?

      2. When auto refund is enable, when vendor request refund, stripe will remove automatically our commission or we need to do something ?

      – Will automatically happen

      3.vendor will need to refund customer manually or it is automatically handle ?\

      – Will automatically happen

      Thank You

    • #91100
      fredalva
      Participant

      Hi,

      no Stripe SCA is not enable, must i set as enable as all vendor will be in europe like us ?

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