WCFM Frontend utimate chatbox not working

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Feature Request › WCFM Frontend utimate chatbox not working

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Viewing 6 reply threads
  • Author
    Posts
    • September 2, 2019 at 6:45 pm #79688
      william shivers
      Participant

      hi i just purchase the plugin and chat function is not working the chat url give 404

    • September 4, 2019 at 7:56 am #79946
      WCFM Forum
      Keymaster

      Hi,

      DO you created Talkjs account and setup that?

      Please check this – https://wclovers.com/knowledgebase/wcfm-marketplace-chat-module/

      Thank You

    • September 17, 2019 at 1:52 pm #82083
      nitin.jain987
      Participant

      Hi william shivers did it finally worked for you? I have created the account but the chat option is not appearing on the vendor shop page.
      Any clue?

      Regards,
      Nitin

    • September 19, 2019 at 5:22 pm #82459
      WCFM Forum
      Keymaster

      Hi Nitin,

      I have checked your site’s store page, “Chat Now” button is there!

      Thank You

    • October 2, 2019 at 10:46 pm #84818
      Michelle Gann
      Participant

      Hi, it’s asking my buyers to sign in for them to chat – can I set it so users can chat without logging in?

    • October 11, 2019 at 10:23 am #86180
      WCFM Forum
      Keymaster

      It’s not supported right now, login is must to initiate chat!

    • May 8, 2020 at 12:02 am #128154
      felminooijen
      Participant

      Hi!

      I just bought ultimate a few days ago expecting the have a live chat box capability but now I come to learn that I need to buy a subscription with Talkjs, which is not clear in the descriptions when buying the Ultimate.

      Also, the explanation on how to set up the chatbox says something about Firebase, I tried this but no success, the chatbox is not showing on the site, anywhere at all!!

      I am terribly disappointed in how many additions one has to buy before being able to use the system as showcased. Please provide a solution to how we can use the chatbox for free instead of upselling services from other brands that costs a fortune, stay loyal to your consumers, that will be better for WCLovers!

      Thanks and looking forward to your support and hopefully a quick solution.

      Kind regards,
      loyal consumer

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