Where can I customize emails for after successful registration to vendors?

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Multi Vendor Marketplace Plugin | WCFM Marketplace Forums WCFM – Marketplace (WooCommerce Multivendor Marketplace) Where can I customize emails for after successful registration to vendors?

Viewing 20 reply threads
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    • #35908
      samsun34567
      Participant

      Hi

      Just a quick question.

      As title, where can I do this?

      I tried just translating it but couldn’t find the strings for

      //

      Your account already setup and ready to configure.

      Kindly follow the below the link to visit your dashboard.

      Dashboard: Visit now …

      //

      in all the plugins.

      Thanks!

    • #35944
      WCFM Forum
      Keymaster

      Hi,

      For this kindly go to WCFM Admin Setting -> Membership

      Thank You

    • #35949
      samsun34567
      Participant

      Hi,

      I realized I’ve already set it up before….. but it doesn’t use the custom message. Could you kindly check this again? Thanks!

    • #35957
      WCFM Forum
      Keymaster

      OK sure, I will take a look at it.

      Thank You

    • #36676
      samsun34567
      Participant

      Hey guys,

      Any updates on this issue? I tested again and it’s still not working~

    • #36890
      WCFM Forum
      Keymaster

      Hi,

      We have also checked this and it’s working perfectly.

      Under membership setting there has few notification email setting – https://ibb.co/evvb70
      Which you have edited?

      Thank You

    • #41736
      samsun34567
      Participant

      Hi,

      I edited the exact same one as your screenshot.
      Still getting the original default message.

      Is there something I’m missing?

      Thanks!

      Attachments:
      You must be logged in to view attached files.
    • #41810
      Jose
      Guest

      I’m sorry if my advice is very absurd, but you made sure to record the changes? It has happened to me.

    • #41828
      WCFM Forum
      Keymaster

      Are you using WPML?

    • #41870
      samsun34567
      Participant

      No, I use Loco translate for translation.

    • #41885
      Jose
      Guest

      Please, see the link with documentation about where to put your language file.

      https://localise.biz/wordpress/plugin/beginners

      If you don’t put your file in the correct place, you will lost with every update your translation.

    • #41890
      samsun34567
      Participant

      Hi,

      I am aware of the file location. I don’t think this is a translation issue. The welcome email messages is customized through settings and the problem is the customized message is not showing. Also the default message is not translatable since the strings aren’t present.

      I tried deleting the whole custom message and use a single word “test” instead -> same result.

    • #41920
      WCFM Forum
      Keymaster

      HI,

      Look here – https://ibb.co/KjY5XD5

      It has two separate two different setting option – Welcome and Thank You

      Hopefully, you want to change message vendor see after registration. That is from “Thank You” setting.

      Thank You

    • #41972
      samsun34567
      Participant

      Hi,

      No you’re mistaken. I’m not talking about the message shown on page after registration. The page contents works fine.

      I’m talking about the email sent after a vendor got approved. More specifically, Membership -> “Welcome Email” tab -> Vendor Welcome Email

    • #41982
      WCFM Forum
      Keymaster

      OK, we are checking this.

    • #43410
      samsun34567
      Participant

      Hey guys,

      Any update on this issue?

      I thought it might be a plugin conflict and disabled mostly every plugin, still the same result 🙁

    • #43486
      WCFM Forum
      Keymaster

      Hi,

      We have tested this many times and it’s working perfectly.

      On registration vendor’s are receiving this email – https://ibb.co/D5TrM4Z

      Thank You

    • #43586
      samsun34567
      Participant

      Hmm okay, thanks for the effort.

      I know it could be hard to pinpoint the problem if you can’t replicate them.

      Could you answer one more question for me?

      So I noticed the email I kept getting is a bit different from your screenshot.

      Mine is
      Subject:
      [site_name] Successfully Registered

      Content:
      Hi [first_name],

      You have successfully registered as vendor to our site.

      Your account already setup and ready to configure.

      Kindly follow the below the link to visit your dashboard.

      Dashboard: Visit now …

      Thank You

      —-

      Where as in the screenshot

      Subject:
      [site_name] Successfully subscribed.

      Content:
      Hi [first_name],

      You have successfully registered.

      Your account already setup and ready to configure.

      {plan_details}

      Kindly follow the below the link to visit your dashboard.

      Dashboard: {dashboard_url}

      Thank You

      —-

      Why is there a difference? Could it be because I haven’t set up membership plans or something along that line?

    • #43588
      samsun34567
      Participant

      Correction: screenshot actually says “Dear [first_name]”, where as mine says “Hi [first_name]”.

    • #43590
      samsun34567
      Participant

      Yeap! Solved it. Turns out I never set up a membership plan. Therefore it kept showing me that email. Set up a plan and it’s working.

    • #43832
      WCFM Forum
      Keymaster

      Great 🙂

      Well, we have changed setting banner order in last update as well.

      Thank You

Viewing 20 reply threads
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