Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Ultimate › Withdrawal transaction detail page not loading
- This topic has 15 replies, 2 voices, and was last updated 5 years, 8 months ago by WCFM Forum.
- AuthorPosts
- July 10, 2018 at 4:09 pm #26249KristinGuest
When clicking on an individual transaction ID number from the vendor dashboard>Withdrawals page, the withdrawal transaction detail page doesn’t ever load… it just shows the little pulsing circle thing forever as if it is trying to load. The rest of the dashboard items seem to load pretty quickly, such as individual orders, individual products, etc., so I don’t think it’s a site-wide problem.
- July 11, 2018 at 6:29 am #26269WCFM ForumKeymaster
Hi,
Kindly check two things –
1. Is there any error in Google chrome console?
2. Is there any error in WooCommerce -> Status -> LogsThank You
- July 11, 2018 at 1:57 pm #26281KristinGuest
Google Chrome browser console: Failed to load resource: the server responded with a status of 500 (Internal Server Error)
Woocommerce error log:
2018-07-11T07:53:56+00:00 CRITICAL Uncaught Exception: DateTimeZone::__construct(): Unknown or bad timezone (UTC-6) in /home/icreatemarket/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/includes/wcmp-core-functions.php:2586
Stack trace:
#0 /home/icreatemarket/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/includes/wcmp-core-functions.php(2586): DateTimeZone->__construct(‘UTC-6’)
#1 /home/icreatemarket/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-wcmp-post-transaction.php(175): wcmp_date(Object(WC_DateTime))
#2 /home/icreatemarket/public_html/wp-content/plugins/wc-frontend-manager/views/withdrawal/wcmp/wcfm-view-transaction-details.php(92): WCMp_Transaction->get_transaction_item_totals(‘9013’, Object(WCMp_Vendor))
#3 /home/icreatemarket/public_html/wp-content/plugins/wc-frontend-manager/core/class-wcfm-template.php(38): include(‘/home/icreatema…’)
#4 /home/icreatemarket/public_html/wp-content/plugins/wc-frontend-manager/core/class-wcfm-withdrawal.php(203): WCFM_Template->get_template(‘withdr - July 11, 2018 at 2:57 pm #26283KristinGuest
I am now having the same problem when trying to proceed from the vendor registration page to checkout via Woocommerce.
Same Chrome browser message as before. This is the Woocommerce error log:
2018-07-11T08:54:15+00:00 CRITICAL Uncaught TypeError: Argument 1 passed to WCS_Related_Order_Store_CPT::get_related_subscription_ids() must be an instance of WC_Order, boolean given, called in /home/icreatemarket/public_html/wp-content/plugins/woocommerce-subscriptions/includes/wcs-resubscribe-functions.php on line 147 and defined in /home/icreatemarket/public_html/wp-content/plugins/woocommerce-subscriptions/includes/data-stores/class-wcs-related-order-store-cpt.php:95
Stack trace:
#0 /home/icreatemarket/public_html/wp-content/plugins/woocommerce-subscriptions/includes/wcs-resubscribe-functions.php(147): WCS_Related_Order_Store_CPT->get_related_subscription_ids(false, ‘resubscribe’)
#1 /home/icreatemarket/public_html/wp-content/plugins/woocommerce-subscriptions/includes/wcs-resubscribe-functions.php(29): wcs_get_subscriptions_for_resubscribe_order(false)
#2 /home/icreatemarket/public_html/wp-content/plugins/woocommerce-points-and-rewards/includes/class-wc-points-rewards-product.php(682): wcs_order_contains_resubscribe(false)
#3 /home/icreate - July 11, 2018 at 3:03 pm #26284KristinGuest
Just to add further info – I can no longer load the Woocommerce cart or checkout pages, as vendor nor as admin. I suspect this started after the most recent WCFM updates on Monday. Those are about the only updates I’ve had this week.
- July 11, 2018 at 3:18 pm #26285KristinGuest
One more observation … I am able to view the cart and checkout pages only if I disable Woocommerce Subscriptions (I have the latest version), so there appears to be some conflict there (also cannot see individual product pages right now when Subscriptions is activated).
Disabling subscriptions does NOT fix my original problem, however – still unable to view the transaction detail page.
- July 12, 2018 at 3:03 pm #26310KristinGuest
The latest update to Woocommerce Subscriptions seems to have resolved the problem of product, cart and checkout pages not loading. I still have my original problem though – the transaction detail page will not load. (Sorry if I muddied the water earlier by adding the Woocommerce info – it seemed like it could be related, but now appears it was not.)
- July 12, 2018 at 4:07 pm #26314WCFM ForumKeymaster
Hi,
Well, as I understand you have now problem with Vendor’s withdrawal request page, it’s not submitting withdraw request properly, right?
Thank You
- July 12, 2018 at 4:21 pm #26315KristinGuest
My problem is with the withdrawal details page (ie. https://icreatemarketplace.com/wcfm/transaction-details/{insert transaction ID # here}/) When a vendor clicks on a specific transaction ID, the site won’t load the transaction detail page – we just get the pulsating circle on an otherwise blank page. I get the errors referenced in my first couple of posts here (reply #26281).
- July 12, 2018 at 4:24 pm #26316WCFM ForumKeymaster
OK, we will resolve this in next update. This comes after WCMp latest release.
Thank You
- July 12, 2018 at 5:55 pm #26321KristinGuest
Great… thanks!
- July 14, 2018 at 6:35 am #26358WCFM ForumKeymaster
Hi,
WCfM 4.1.9 hs just released and this has been resolved.
Kindly update yours and take a look.
Please be sure, update that vendor setting once before test this.
Thank You
- July 16, 2018 at 2:32 pm #26423KristinGuest
Thanks… I updated the plugin and updated the “Transaction Details” setting on the vendor capabilities page, but it’s still not working. Is there another setting I’m supposed to update?
- July 17, 2018 at 4:53 am #26440WCFM ForumKeymaster
Hi,
You just have to update vendor’s setting. Login as that vendor and go to WCfM Dashboard -> Setting -> Press Save
Now, try withdrawal.
Thank You
- July 17, 2018 at 1:32 pm #26461KristinGuest
Thanks… that did the trick.
- July 17, 2018 at 1:37 pm #26462WCFM ForumKeymaster
Great 🙂
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