[Sayan Naskar]

Hello,
Your questions and our replies are listed below.

“Anyway, maybe I do not quite understand the operation, but in this case, maybe you can do a demo of the shipping settings?”
>> Yes we can set up a demo of shipping for the admin and a demo vendor. For that, we will be needing the admin access and a demo vendor access of your site. Please mark the comment as private while sending the access.

” I have configured “as an Admin” Shipping Zones and Delivery classes for the entire general store (The MarketPlace), why it is not possible for the Vendors to retrieve these settings in their dashboard? ”
>> Yes that can be configured by the vendors like setting prices for each zones. just proper configuration is needed.

“PS: In the forum, how to upload an image (screen capture) sometimes it could help to be much more clear ”
>> Yes you can attach an image in the forum. Attaching an image for the process. Also, you can upload videos/images in google drive, Dropbox and send the links to us.

For the shipping by size, weight, dimensions, WooCommerce by default doesn’t provide any shipping options like that, do you have any shipping plugin in mind for the process?

Thank You.

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[Sayan Naskar]

Hello,
Glad the shipping is working for you now, so I’m closing the topic for now. Please feel free to reach us for any other assistance.
Thank You.

[Sayan Naskar]

Hello,
“Issue : Country cost doesn’t do anything”–

>> Couldn’t relate the issue with the screenshot attached https://www.dropbox.com/s/wij9sl592pr98f1/shipping%20by%20country%202.jpg?dl=0

If you are talking about the cost below the country name in “Shipping by Country” It will only work if no states are selected for the country ie for the whole country.
If 1 or more state is selected and price for the remaining states are needed to be set, the price of “Everywhere Else” in the state list is needed to be set.

“Is it possible for admin to do shipping settings for the vendors? as some may not know how to do it themselves.”
>> It is currently not possible. But we will be working on this soon.

Thank You.

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[Sayan Naskar]

Hello,
In the point 1 you mentioned, if the admin restricts the Shipping Locations to specific countries ie ( Shipping Location(s) -> Ship to specific countries only )
Then all the shipping countries for all the vendors and the customers will be restricted to the countries specified there. In the shipping calculator also the countries will be restricted. This is the default WooCommerce flow.

So if you want to have some vendors ship to all the world, it is better to keep the shipping countries unrestricted from the admin end and let the vendors choose between country wise shipping and zone wise shipping.

[Sayan Naskar]

Hello,
The work is still in progress for the point nos 1,4,5. The next update will definitely solve the problems mentioned in those points.
Thank You.

[Sayan Naskar]

Hello,
Working on this and will come up with a solution soon.
Thank You.

[Sayan Naskar]

Hello,
Zone wise shipping supports only 3 shipping methods Flat Rate, Local Pickup, Free Shipping by default. But other shipping methods can be integrated. Please let us know which shipping method you are using and the flow of the shipping method.
Thank You.

[Sayan Naskar]

Hello,
To make the button color and hover color as yellow, use the following CSS code:

#wcfmmp-store .bd_icon_box .follow {
background: #FFBC00;
}
#wcfmmp-store .bd_icon_box .follow:hover {
opacity: 0.9;
background: #FFBC00;
}
#wcfmmp-store .bd_icon_box .follow:hover span {
color: #4e4e4e;
}


I have also added the CSS in your site.
Thank you.

[Sayan Naskar]

Hello,
Hope you are using only selling and shipping in Saudi Arabia. In that case, I guess you can try out Shipping by Country instead of Shipping by Zone.
You need to restrict selling and shipping country to Saudi Arabia in Woocomerce Settings panel ( Screenshot Attached ). And from vendor dashboard vendor needs to select states in country Saudi Arabia and set the shipping costs as required ( Screenshot Attached ). We can hide the additional fields in Shipping by Country which are not required by you. I have set up shipping by country for the test vendor Vendor50.

3. Will the new shipping feature Shipping By Product fix this issue?
>> No, The shipping by product works per product and is quite different to your requirement.

Thank You

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[Sayan Naskar]

Hello,
I have looked into the point you mentioned about Adding the same Country twice

Actually, the zone settings of WCfM Marketplace extend WooCommerce shipping zone and WooCommerce by default selects only one(the first matching) shipping zone from all the matching shipping zones based on the customer country at checkout.

In default WooComerce if the admin makes 2 Zones (1. Zone1 – Saudi Arabia – Flatrate Shipping, 2. Zone2 – Saudi Arabia – Local Pickup ) During checkout if the customer selects any sates in Saudi Arabia always Zone1 – Saudi Arabia – Flatrate Shipping. will be selected as the customer zone.

So in WCfM when the vendors are limiting states in Zone1 and Zone2 only the stares which are limited in Zone 1 are being reflected in the checkout as Zone 1 is selected in the checkout by default by WooCommerce.

Thank You.

[Sayan Naskar]

Hello @d-n-13,
The code you wrote will not affect the shipping method.

To do the test I created 3 shipping zones in the admin ( See Screenshot1 )
1. Riyadh Province – Riyadh
2. Eastern Province – Dammam
3. Saudi Arabia

Through the vendor account, If you want to ship to all states except Riyadh Province – Riyadh and Eastern Province – Dammam, you must leave zone1 ( Riyadh Province – Riyadh ) and zone2 (Eastern Province – Dammam ) without any shipping method and for zone 3 ( Saudi Arabia ) You should enter a shipping method but do not Limit Zone Location. Limiting zone location restricts shipping for those states only ( See Screenshot 2 and 3)
Please feel free to ask for any further clarifications or if your requirement is anything else.

For your point regarding Adding the same Country twice I am looking into it and will get back to you.

Thank You

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[Sayan Naskar]

Hello,
This is Sayan from WCfM team. I cannot re-create the steps in our local. Are you using any plugins for the state list of Saudi Arabia? And it will be really helpful if you can share the access of your site ones more so we can look into it.

Thank You.

[Sayan Naskar]

You are most welcome!

[Sayan Naskar]

Yes, I am a member of WCfM team. You can contact any WCfM contacts address as always to reach me :).

Thank You.

[Sayan Naskar]

Hello,
I think you are already connected to our official email id and Skype. It will be much easier to manage all communication from one single id. I will be there answering your queries from there. Hope that’s ok with you. 🙂

Thank You.

[Sayan Naskar]

Hello,
I have updated the CSS in your site. can you check?
Thank You.

[Sayan Naskar]

Hello,
Can you add the following CSS and see if it solves the issue?

@media only screen and (max-width: 850px) {
#wcfm-main-contentainer .woocommerce_order_items {
table-layout: auto;
}
}


[Sayan Naskar]

Hello,
Below is the CSS code to fix the column width of the order table.


#wcfm-main-contentainer .woocommerce_order_items {
table-layout: fixed;
}
#wcfm-main-contentainer .woocommerce_order_items .item {
width: 40%;
}
#wcfm-main-contentainer .woocommerce_order_items .item-thumb {
width: 6%;
}


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