[Sayan Naskar]

Hi,

Sorry didn’t get you. Can you please explain which notification you are talking about?

Thanks.

[Sayan Naskar]

Hi Vjean,
I tried to open your site but its not working, giving an error “site cannot be reached”. So may you are facing issue in app due to this reason.
Please make your site working and do let us know if any issues, we will look into it.

Thanks

[Sayan Naskar]

Hello SOUMEN,

Is your App working now?If you want we can configure it for you.Feel free to contact us if you are facing any issue.

Thanks.

[Sayan Naskar]

Hi Ndoda,
I’ve configured the htaccess and wp-config in your site and the app is working fine now. These two files were not configured properly.
Please check your app and feel free to contact if any issue further.

Thanks

[Sayan Naskar]

Hello @adio060693
I think these problems are is regarding your website. right? Please post your questions in https://wclovers.com/forums/forum/wcfm-marketplace-woocommerce-multivendor-marketplace/ or contact at wclovers.contact@gmail.com

[Sayan Naskar]

Hello @javier,
Thanks for the appreciation.
An app for the customers is currently not in our roadmap. But if we do create an app for the customers in the future. it will probably be a different app, not a part of this app.

Thank You.

[Sayan Naskar]

Hello,
Actually, this app is a vendor app for the vendors to manage their store. For now, we don’t have plans to create an admin or customers app. To stop the confusion you had from the next version we will restrict any roles other than the vendor to log in into the app. Ones again thanks for pointing out these issues.

Thank You.

[Sayan Naskar]

Hello,
For your third site EasyClickMarket.com
We have done the auth setup configuration correctly. The login process is working fine now. Please Check.

Thank You.

[Sayan Naskar]

Hello @Vernon,

Have checked two of your sites have created demo vendors in each of them for testing purpose.

In the site EasyClickBooks.com
>>> You said The Orders button in the welcome screen is visible but on clicking it loads a blank screen.

What we found out:
In this site the View order permission for the vendor is disabled so the Orders button in the dashboard is not visible in the app when we log in the app as a vendor of the site Please refer to EasyClickBooks1.jpg and EasyClickBooks2.jpg
But while testing this we found capability issue in the app with the other menus ( Reports, Enquiry and Reviews ). All vendor capabilities in your site other than products manage are turned off. So technically you should only be viewing the Products button in the dashboard. This is an important bug and we will definitely fix this in the next version (1.0.9) in the next one or two days. Thanks for helping us find this issue.

In the site EasyClickTickets.com
>>> You said The Orders button in the welcome screen is visible but on clicking it loads a blank screen.

What we found out:
In this site you had all the capabilities enabled and orders button is visible in the welcome screen. And also on clicking the Orders button loads the no order screen as it should be as there are no orders of the demo vendor I created. If you have an account for this site where the orders should be loaded instead it is loading a blank screen please provide us its access. Note we will improve the styling of the no orders found screen in the next version.

We are looking into the third site EasyClickMarket.com login configuration issue and will update you soon.

Attachments:

You must be logged in to view attached files.

[Sayan Naskar]

Hello,
Got the access checking your sites will update you soon. In the meantime can you please confirm which version of the APP are you using? 1.0.8 or any previous versions?
Thank You.

[Sayan Naskar]

Hello @Vernon,

1. Is there an option for merchants to request a withdrawal? Can it be added to the app?
>>>> Yes this feature is definitely in your roadmap. We will add it soon.

2. This is more of an issue. Whenever I use the app and I select the orders icon it loads to a blank screen.
>>> To inspect this problem we will need a temporary demo vendor and admin access to the site. Please mark the reply with the access details as private.

Thank You.

[Sayan Naskar]

Hello @vraugul1,
You seem to have updated The WCFM REST API plugin but to use al the featured which are available in the latest version of the app you will need to update the WCFM, WCFM Marketplace also.

For Your Question:
1. How to translate the application into Russian?
>>> Yes that is possible. But for that, you will need to have your own app published in the Play Store. In that case, you will also be able to change the color scheme, logo, icons of the app to your choice. We do Provide such a service if you require. Let us know regarding that.

2. Please do recaptcha in the app, hooks it is not safe.
>> If you use Advanced noCaptcha & invisible Captcha plugin and the rest API at the same time some tweak will be needed with the hook provided by the developer of the plugin in your site. We will implement the changes ones you update the other plugins.

Thank You.

[Sayan Naskar]

Hello @vraugul1,
Can you update the plugins in your site to latest versions?
Please inform me after that, I will test the app after that. The 1.0.8 version of the APP is released now.
Inform me after the update process. Note WooCommerce 3.6.0 is a major update so do the update process with caution.
Ater the Updates I will also implement the fix for Recaptcha plugin with the hook provided by the plugin author.

[Sayan Naskar]

Hello,
Can you check I logged it into the backend and was editing the file suddenly I got error form your server?
Please provide me the FTP access. I think it will be better to communicate over email wclovers.contact@gmail.com

[Sayan Naskar]

Okay Checking into it.

[Sayan Naskar]

Hello djks74,

Can you share with us a temporary Admin and Vendor access details of your site for us to check?
Mark the reply with access as private.
Thank You

[Sayan Naskar]

Hello,
Besides the problem in ReCaptcha there is another problem. The token response from your server is coming in string format instead of JSON format. Have added the fix to it, the update will be available in the next version of the APP(1.0.8) in the play store. We will start rolling the update in 1-2days hopefully it will fix the login issue for you.

Thank You for your patience.

[Sayan Naskar]

Hi @Артем
I can not upload photos here for some reason, write where to reset
>> From where? Didn’t get any attachments or text. Can you please send your query at wclovers.contact@gmail.com it will be to communicate from there.

[Sayan Naskar]

Hello,
What is the problem with your site? For mobile is the problem in the website or the vendor mobile app? Share details with screenshot.

[Sayan Naskar]

Hello,
Looking into your site. Will inform you.
Thank You.

[Sayan Naskar]

Hello,

the product cannot see the images and description.
>>> Are you talking about the app or the website? The product image and desc is no present in the play store the app. If you are looking to white-label the app and submit your own version in the play store we can add the product image in the app product listing.

the button in product is shown as “variabl” not simple
>>> Please clarify in details.

the secret key for jwt rest api, where to generate them ?
https://api.wordpress.org/secret-key/1.1/salt/ ? which one ?
>>> You can use any strong random text string as the secret key. You may or may not use any one of the strings in https://api.wordpress.org/secret-key/1.1/salt/
But it is suggested to use your own secret key ie your own random strong text string of your choice.

Thank You.

[Sayan Naskar]

Hello,
I checked your site the issue is from the plugin recapcha plugin
the added the recapha authentication at a very high priority 999 so it is overwriting the authentication in the WP REST API also.
I have made some changes in the plugin so can you check ones if the login in the app is working or not. Otherwise, I have made a support ticket in the plugin forum will wait for them to reply. https://wordpress.org/support/topic/issue-in-rest-api-authentication/#post-11429352

Please check if the login is working in your end with the change or not.

[Sayan Naskar]

Hello,
I have done some tests on your site. What I found is PUT Request is not working properly in your server. The data sent in the request body to the server is getting ignored. To edit some orders, products or other posts the data should be sent to the server through a PUT request. I have also tested the GET and POST request they are working fine.
Can you contact the server admin and enquire about the same? Ask them while making HTTP PUT request to the server and sending the data to be modified in the request body in JSON format the data is getting ignored. Also, tell them this is the case even after adding Content-Type application/json in the header.

Thank You.

[Sayan Naskar]

Hello,
couldn’t login to the site with the demo vendor access you provided. The access was incorrect. so created a new test vendor for testing purposes. Logged in the app with the new test vendor I created and found products and orders visible in the welcome page.
Can you check again? Or send us the correct vendor details?

Attachments:

You must be logged in to view attached files.

[Sayan Naskar]

Hello Sandi,
Can you also send the URL of the site?

We will reply to your custom local delivery module through email.

Thank You.

[Author]

Posts