[Simona Paganetto]

Hello WC Lovers Team,
We checked the points you mentioned above. Below are our observations:

1. Woocommerce Status Log – No error logs are found in the woocommerce >> status >> logs.

2. Browser console: we don’t think any of these WC Lovers bugs related error is getting generated here as well. When we tried saving the product variation, attached is the screenshot of the browser console.

There is an error of websocket which is visible in browser console throughout the website. In our opinion it is definitely not related to the WCFM Marketplace bugs. It is something related to the browser settings. So nothing useful found in the browser console as well.

Our website launch is getting delayed because of these bugs, we hope this information is useful for your team, PLEASE kindly find a solution ASAP, as without solving these issues, we cannot move ahead. We are looking forward to hearing from you.

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[Simona Paganetto]

I’m using siteground.com currently in their GrowBig plan.

[Simona Paganetto]

Hi Mary-Louise, I’ve emailed them too, nothing so far, no response, I’ll write in here as soon as I receive any response.

[Simona Paganetto]

Hi, you need to follow the instructions from this link: https://docs.wclovers.com/store-list/ cheers

[Simona Paganetto]

Thank you very much for your comments everyone, they give us proof that this basic functionality bug is not related to the theme we are using or to the plug-ins we installed. I hope we’ll hear from the WC Lovers Team very soon, as I cannot launch my marketplace under these conditions, I’m currently stuck. The product is simply not working. Cheers

[Simona Paganetto]

Ok, many thanks for your reply. One more question to better understand where this issue is coming from. If before the end of April everything was fine, did you recently update the plugin? if yes, then we know the issue it with the recent version of the plugin. Thanks again for your reply.

[Simona Paganetto]

Sorry, one important question: are you by any chance using as well the ZELLA Nasa Theme? Or any other Nasa Theme? Just to exclude that these bugs might be related to the compatibility of these Themes. However, as you said before it was working fine and only since the end of April you started experiencing the same issues, I doubt that this is the case… Thanks for your reply.

[Simona Paganetto]

Thank you Mary-Louise, at least I have a confirmation that’s a real issue for others too, I thought I was getting crazy and doing the same changes all over again… we haven’t even gone live yet and it’s a major basic functionality issue not being able to save changes properly. I’m really worried about this. Hopefully we’ll get an answer soon.

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