is this correct

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Ultimate › is this correct

Viewing 11 reply threads
  • Author
    Posts
    • March 1, 2019 at 9:09 am #50714
      MarsMars
      Participant

      Hi
      when the order is paid using COD the fee status appreas to be paid and when it paid by credit card apprears not paid or I am missing something?
      http://prntscr.com/mrq7y9

      also .. what is he relation between appointment status and order status? is their a logic integrating both statuses?

      REgards

    • March 3, 2019 at 7:33 am #50928
      WCFM Forum
      Member

      Hi,

      when the order is paid using COD the fee status appreas to be paid and when it paid by credit card apprears not paid or I am missing something?

      **** Possibly you have enabled “Reverse Withdrawal” payment gateway option COD, so COD payments auto mark as Paid.
      Check at WCFM Admin Setting -> Withdrawal Setting

      also .. what is he relation between appointment status and order status? is their a logic integrating both statuses?

      *** Yes, there has connection. It will be best if you confirm this from Appointment plugin’s author.

      Thank You

    • March 4, 2019 at 8:58 am #51042
      MarsMars
      Participant

      yes I activated the withdrawal and reverse withdrawal
      can you elaborate more
      if payment is done offline (COD),, it means I haven’t received my commission yet so why the status is paid and in the credit card I received my commission why it is unpaid

      Regards

    • March 4, 2019 at 4:15 pm #51080
      WCFM Forum
      Member

      Hi,

      Which payment gateways you have enabled as “Reverse Payment”?

      You may enable COD there, but Credit Card/Stripe should not be there!

      Check this to know Reverse Withdrawal – https://wclovers.com/knowledgebase/wcfm-marketplace-reverse-withdrawal/

      Thank You

    • March 4, 2019 at 7:04 pm #51111
      MarsMars
      Participant

      please check attached

      Attachments:
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    • March 5, 2019 at 4:53 am #51139
      WCFM Forum
      Member

      Yeah, that’s fine.

      COD payments will be reverse (Vendor -> Admin) and rest will be direct (Admin -> Vendor).

      Now, check using CC pay, it will be not mark as “paid” automatically!

      Thank You

    • March 11, 2019 at 8:13 am #51974
      MarsMars
      Participant

      I only have two payment methods
      cod.. which has to be reversed and Cridet cards that can be withdrawn
      I do not understand what do you mean by CC pay and where I can find it?

    • March 11, 2019 at 8:58 am #51988
      WCFM Forum
      Member

      Hi,

      Check this – https://prnt.sc/mrq7y9

      Credit Card (CC) Stripe.

      Thank You

    • March 11, 2019 at 9:10 am #51995
      MarsMars
      Participant

      Hi
      I am not using stipe payment .. I have another third party for customers payments .. but vendors withdrawals will be done through bank transfer
      Is there a way to call you so I can understand how this works?

    • March 11, 2019 at 4:50 pm #52084
      WCFM Forum
      Member

      Hi,

      but vendors withdrawals will be done through bank transfer

      That’s fine, what issue you are having now?

      Thank You

    • March 18, 2019 at 9:42 am #53247
      MarsMars
      Guest

      so we are back to the main question .. if there is reverse withdrawal why would I have the commission labeled as paid?? .. it is not paid yet by vendor to admin ..
      another question .. any news about the vendor mobile app?

    • March 18, 2019 at 12:10 pm #53278
      WCFM Forum
      Member

      Hi,

      Please check this – https://wclovers.com/knowledgebase/wcfm-marketplace-reverse-withdrawal/

      Reverse withdrawal – when vendor receive payment directly from customer and pay back to Admin.

      App will be release very soon, within 1 week,

      Thank You

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