is this correct

[MarsMars]

Hi
when the order is paid using COD the fee status appreas to be paid and when it paid by credit card apprears not paid or I am missing something?
http://prntscr.com/mrq7y9

also .. what is he relation between appointment status and order status? is their a logic integrating both statuses?

REgards

[WCFM Forum]

Hi,

when the order is paid using COD the fee status appreas to be paid and when it paid by credit card apprears not paid or I am missing something?

**** Possibly you have enabled “Reverse Withdrawal” payment gateway option COD, so COD payments auto mark as Paid.
Check at WCFM Admin Setting -> Withdrawal Setting

also .. what is he relation between appointment status and order status? is their a logic integrating both statuses?

*** Yes, there has connection. It will be best if you confirm this from Appointment plugin’s author.

Thank You

[MarsMars]

yes I activated the withdrawal and reverse withdrawal
can you elaborate more
if payment is done offline (COD),, it means I haven’t received my commission yet so why the status is paid and in the credit card I received my commission why it is unpaid

Regards

[WCFM Forum]

Hi,

Which payment gateways you have enabled as “Reverse Payment”?

You may enable COD there, but Credit Card/Stripe should not be there!

Check this to know Reverse Withdrawal – https://wclovers.com/knowledgebase/wcfm-marketplace-reverse-withdrawal/

Thank You

[MarsMars]

please check attached

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[WCFM Forum]

Yeah, that’s fine.

COD payments will be reverse (Vendor -> Admin) and rest will be direct (Admin -> Vendor).

Now, check using CC pay, it will be not mark as “paid” automatically!

Thank You

[MarsMars]

I only have two payment methods
cod.. which has to be reversed and Cridet cards that can be withdrawn
I do not understand what do you mean by CC pay and where I can find it?

[WCFM Forum]

Hi,

Check this – https://prnt.sc/mrq7y9

Credit Card (CC) Stripe.

Thank You

[MarsMars]

Hi
I am not using stipe payment .. I have another third party for customers payments .. but vendors withdrawals will be done through bank transfer
Is there a way to call you so I can understand how this works?

[WCFM Forum]

Hi,

but vendors withdrawals will be done through bank transfer

That’s fine, what issue you are having now?

Thank You

[MarsMars]

so we are back to the main question .. if there is reverse withdrawal why would I have the commission labeled as paid?? .. it is not paid yet by vendor to admin ..
another question .. any news about the vendor mobile app?

[WCFM Forum]

Hi,

Please check this – https://wclovers.com/knowledgebase/wcfm-marketplace-reverse-withdrawal/

Reverse withdrawal – when vendor receive payment directly from customer and pay back to Admin.

App will be release very soon, within 1 week,

Thank You

[Author]

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