Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WC Appointment › 2 way Google Calendar sync not working
- This topic has 3 replies, 2 voices, and was last updated 5 years, 4 months ago by
me.
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- June 17, 2019 at 11:05 am #68055
meParticipantHi,
As mentioned in the other thread, this 2-way-sync feature of the Appointments plugin doesn’t seem to work with WCFM. Several of your customers seem to be struggling with this.
It works from vendor to google, but not from google to vendor. In other words, available slots don’t get blocked based on the vendor’s google calendar.
After discussions with the plugin developers, it seems to be caused by the fact that they implemented this based on staff member roles only.
They aren’t dealing with the concept of a vendor on their side.
Direct quote from their support:
“Do your Vendor users have also the Shop Staff member roles? If not, try adding them”Here is the complete discussion about it in their support forum:
https://bookingwp.com/forums/topic/2-way-sync-2/Best would be if you could talk to each other directly in order to resolve this.
- June 17, 2019 at 4:25 pm #68099meParticipant
Quick update: I also managed to confirm through the WooCommerce logs that calendar syncing does in fact happen both ways, but the user is assumed to be a staff member. The new availability rules that were created according to the logs never show up in the vendor’s product settings, and are also ignored in the booking process. This definitely seems to be a WCFM issue, the WC Appointments plugin seems to work fine.
- June 17, 2019 at 4:29 pm #68100sdel_nevoParticipant
Hi Mate
I was just about to put an update here, but you beat me to it.
Steve
- August 11, 2019 at 10:37 am #76131meParticipant
Do you have any solutions for this?
Please don’t ignore these threads.
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