Bugs I found inside – let's make this the best Marketplace !

[d-n-13]

Hello good wclovers team,

Congratulation on your release, we’re so excited for you.

I spent last 2 hours testing all that I can, I found a quite number of issues I will list it for you now.

1 – Vendors

1.1 -New registered vendors from the membership link cannot access the wizard : https://imgur.com/0G3li3l

1.2 – The user’s role is vendor : https://imgur.com/neNmlbv

1.3 – The vendor role is actually different than the vendor role it was in Dokan : https://imgur.com/SDzbhGo

2 – Shipping

2.1 – Shipping by city not working for me, it shows nothing : https://imgur.com/G7rds9z
2.2 – Shipping by zone cannot be added from woocommerce shipping settings : https://imgur.com/0kAuwCp
2.3 – Shipping cost went to admin even tho I chose it should go to vendor : https://imgur.com/vhCsGF9

3 – Commission

3.1 – How will new commission work alongside membership commissions ? https://imgur.com/YtQJQNr

4 – Completing orders.

4.1 – Completing orders as vendor showed the order as complete but you can still see the complete icon still there. https://imgur.com/s4zwRoS
4.2 – After checking the same order in Admin it turned out the order wasn’t complete and was on hold, then i completed it as admin successfully. https://imgur.com/QwKZIw0

5 – Withdrawal

5.1 – Accepting withdraw request cannot be completed https://imgur.com/TzWHWOZ

6 – Vendor’s Store Page

6.1 – Vendor page products looks funny in my theme. https://imgur.com/GkB3Ppl

Thanks alot for an awesome product!

Regards,
KHalid

[d-n-13]

4 – Completing orders.

4.3 – Admin Completed orders for vendor (testing as vendor cannot complete with the current bug) https://imgur.com/KFqlVk2
4.4 – Vendor sees it still pending even tho admin completed it. (problem must be from vendor side) https://imgur.com/kcAHjLx

6 – Vendor’s Store Page

6.2 – Fixed banner size : https://imgur.com/U3vp3xO
6.3 – Vendor’s store page, if tabs are actually tabs and not pages would be much better, as for now it is annoying it reload the page every time you change a tab… https://imgur.com/QJLi3yT
6.4 – Google maps buttons and navigation are so large (I don’t think it’s from wcfm marketplace but how can I fixed it ?) https://imgur.com/cI0TFA7

7- Front-end store page

7.1 – Fixed product image size : https://imgur.com/oDxcSk4
7.2 – Product review and Vendor review will cause some confusing, can the vendor review have title like (Vendor rating : ) and maybe it align to the left ? https://imgur.com/oDxcSk4

8 – WCfM Settings

8.1 – Vendor profile reset bug, while trying to test order completion bugs and commissions etc, I changed membership commission and I had to change vendor’s membership to a different plan then back to the same plan so I can test on the new commission, maybe when I did that the vendor lost all his profile information, or maybe another reason : https://imgur.com/EaRbzTk

[d-n-13]

5 – Withdrawal

5.2 – Canceled withdraw requests cannot be requested again even tho the vendor still has the same amount of money in his balance : https://imgur.com/5yuepmz

5.3 – This is Very Very Very Very IMPORTANT ! Withdraw charges should be for each request just like WC Marketplace, and not for each order! ( https://imgur.com/QyO6owK ) Why it is very IMPORTANT ? this will encourage vendors to withdraw bulk of orders rather than each order alone! as a business you want to minimize the number of requests so you can manage transferring money easily, for me, I will use Bank transfer to send money to vendors, they transfer fee in my country is 7.25 SAR so I will charge them for this per request. same thing goes for PayPal , it will be cheaper not to pay .30$ with each request, but with PayPal it is less problematic I think as it is percentage.

[d-n-13]

7- Front-end store page

7.3 – Product Rating Stars & Vendor Rating Stars in front end shows only 5 stars, the real rating for both is less than 5 stars.

[d-n-13]

8 – WCfM Settings

8.2 – When entering Dashboard home page I get ACCESS_DENIED alert, happened 3 times, 2 times as the vendor and 1 time as admin. https://imgur.com/xZQ6wdy

[WCFM Forum]

Hi,

First of all thanks for all your hard works and listed all these here, really appreciate your cooperation.

Tell me one thing, do you have tested this in a online site? Can you send me a store page link, I am to check designing issues.

One more thing, hope you have tested all these just by installing WCFM Marketplace and no other multi-vendor was activate on the site?

I am updating you in details very soon.

Thanks again.

[d-n-13]

This reply has been marked as private.

[d-n-13]

I hope to hear from you soon.

[WCFM Forum]

Hi,

Yeah definitely.

We are checking all points so it’s getting a bit time, here is an update for you.

Between, WCFM Marketplace new version is there and I a have already updated in your site.
Kindly check now, most of the CSS issues has been resolved.

1.1 -New registered vendors from the membership link cannot access the wizard : https://imgur.com/0G3li3l
– That’s something impossible, is that already approved vendor?

1.2 – The user’s role is vendor : https://imgur.com/neNmlbv
– Display label is off course same “Vendor”, though we just changed this to “Store Vendor” in 1.0.2. But your this site will not reflect this as user role already registered.

1.3 – The vendor role is actually different than the vendor role it was in Dokan : https://imgur.com/SDzbhGo
– Definitely

3.1 – How will new commission work alongside membership commissions ?
– This feature added in WCFM Membership latest update (2.1.2)

4 – Completing orders.
– Vendor order status update is not connected with main order, if it connected then it will be a bug. Suppose a order has 3 products from 3 different vendors and one mark that order completed, now main order status change will not right. So we have kept vendor order status separately. We will definitely connect this main order status but how not very clear to us. We have already asked this to many users.

5.1 – Accepting withdraw request cannot be completed https://imgur.com/TzWHWOZ
– I checked this, it’s because of PayPal is not configured at WCFM Admin Setting -> Withdrawal but request was placed via PayPal
You may this logs from wp-admin -> WooCommerce -> Status -> Logs -> wcfm-logs

5.2 – Canceled withdraw requests cannot be requested again even tho the vendor still has the same amount of money in his balance :
– Right, Admin cancel withdrawal request for now due to some reason, so it’s again available for withdrawal. Then why amount will deduct?

6.1 – Vendor page products looks funny in my theme.
– Resolved in 1.0.2

6.2 – Fixed banner size
– It’s there

6.3 – Vendor’s store page, if tabs are actually tabs and not pages would be much better, as for now it is annoying it reload the page every time you change a tab… – Page initial load time will be more. More queries and less performance.

6.4 – Google maps buttons and navigation are so large (I don’t think it’s from wcfm marketplace but how can I fixed it ?)
– It’s CSS fix, we will take care of this

7.3 – Product Rating Stars & Vendor Rating Stars in front end shows only 5 stars, the real rating for both is less than 5 stars.
– It’s round off when star display, possibly both rating are more than 4.5

8.1 – Vendor profile reset bug, while trying to test order completion bugs and commissions etc, I changed membership commission and I had to change vendor’s membership to a different plan then back to the same plan so I can test on the new commission, maybe when I did that the vendor lost all his profile information, or maybe another reason
– It’s resolved in WCFM Membership latest update (2.1.2), I have already updated in your staging. You may test.

8.2 – When entering Dashboard home page I get ACCESS_DENIED alert, happened 3 times, 2 times as the vendor and 1 time as admin.
– This is not from WCFM or any WCFM add-ons, possibly from some location plugin

[WCFM Forum]

I am a bit confused with Shipping as WCFM Marketplace none of the shipping setting visible at your WC shipping setting panel.

Do you have any plugin for managing this?

Hope you already check this before – https://wclovers.com/knowledgebase/wcfm-marketplace-store-shipping/

Thank You

[d-n-13]

“1.1 -New registered vendors from the membership link cannot access the wizard : https://imgur.com/0G3li3l
– That’s something impossible, is that already approved vendor?”

* It is free membership auto-approve, same as i was using in Dokan, I just disabled dokan and installed wcfm marketplace, nothing seemed working when I tested

“– Display label is off course same “Vendor”, though we just changed this to “Store Vendor” in 1.0.2. But your this site will not reflect this as user role already registered.”

* What do I do with old vendors ? they register again ? they’re all testing vendors so no big deal, but how to fix it if they’re real vendors ?

“4 – Completing orders.
– Vendor order status update is not connected with main order, if it connected then it will be a bug. Suppose a order has 3 products from 3 different vendors and one mark that order completed, now main order status change will not right. So we have kept vendor order status separately. We will definitely connect this main order status but how not very clear to us. We have already asked this to many users.”

* I am sooo confused, In all other multi vendor plugins when I complete order as vendor I can see it completed as Admin, in wcfm marketplace how can I know if vendor completed his order ????

“5.2 – Canceled withdraw requests cannot be requested again even tho the vendor still has the same amount of money in his balance :
– Right, Admin cancel withdrawal request for now due to some reason, so it’s again available for withdrawal. Then why amount will deduct?”

* I don’t understand you, I will explain again (Vendor requested withdraw => Admin canceled => Vendor cannot withdraw again), this what happened to me, idk if it fixed yet, I will test everything later tonight.

“6.3 – Vendor’s store page, if tabs are actually tabs and not pages would be much better, as for now it is annoying it reload the page every time you change a tab… – Page initial load time will be more. More queries and less performance.”

* It’s is fine if you think it is best this way, but I tried to act like a customer it felt a bit annoying to me.

“7.3 – Product Rating Stars & Vendor Rating Stars in front end shows only 5 stars, the real rating for both is less than 5 stars.
– It’s round off when star display, possibly both rating are more than 4.5”

* Actually Product is 3 / 5 & Vendor is 3.8 / 5, they should be at least 4 stars!

“8.2 – When entering Dashboard home page I get ACCESS_DENIED alert, happened 3 times, 2 times as the vendor and 1 time as admin.
– This is not from WCFM or any WCFM add-ons, possibly from some location plugin”

* Maybe Geo My WP ? because even while having this message, wcfm works fine.

“I am a bit confused with Shipping as WCFM Marketplace none of the shipping setting visible at your WC shipping setting panel.

Do you have any plugin for managing this?

Hope you already check this before – https://wclovers.com/knowledgebase/wcfm-marketplace-store-shipping/

Thank You”

I had Dokan on 4.wegospace.com and I had no issue in shipping or anything else

I have WCMP on 5.wegospace.com and I had no issue in shipping or anything else

I know this is exactly like Dokan shipping, I had Dokan in 4.wegospace.com with wcfm for more than 5 weeks shipping worked fine. Please fix it for me, I don’t want to re-done all my website again.

After Shipping is fixed I will re-test everything again + more testing on other parts.

I will be waiting your response,
Thanks!

[d-n-13]

Again, website was working perfect, I disabled Dokan Professional, then installed WCFM Marketplace, nothing else was changed, so everything should work. Unless WCFM Marketplace is conflicting with existing plugins.

[d-n-13]

Please give me a comment on 5.3 too, it is critical issue for me .

Kind Regards,
Khalid

[d-n-13]

—————————
“1.1 -New registered vendors from the membership link cannot access the wizard : https://imgur.com/0G3li3l
– That’s something impossible, is that already approved vendor?”

* It is free membership auto-approve, same as i was using in Dokan, I just disabled dokan and installed wcfm marketplace, nothing seemed working when I tested
—————————

I tried in Paid Membership too, after completing the order the new vendor will get the same cannot access message.

[WCFM Forum]

Hi,

First off all, is this possible for you to provide me FTP for that staging site?
By mistake I have added “die” and now site is unreachable. Sorry for the trouble.

“1.1 -New registered vendors from the membership link cannot access the wizard : https://imgur.com/0G3li3l
* It is free membership auto-approve, same as i was using in Dokan, I just disabled dokan and installed wcfm marketplace, nothing seemed working when I tested

– I will test this in your site by registering as new vendor, hope you are not checked for an old registered vendor who registered when Dokan was there!!

“– Display label is off course same “Vendor”, though we just changed this to “Store Vendor” in 1.0.2. But your this site will not reflect this as user role already registered.”
* What do I do with old vendors ? they register again ? they’re all testing vendors so no big deal, but how to fix it if they’re real vendors ?

– Just have to change their user role to new vendor role. Between, their data (Setting and orders) will be lost, products will be there.

“4 – Completing orders.
* I am sooo confused, In all other multi vendor plugins when I complete order as vendor I can see it completed as Admin, in wcfm marketplace how can I know if vendor completed his order ????

– Admin notified using WCFM notification and a order note also added for Admin reference – https://ibb.co/mZocvz

“5.2 – Canceled withdraw requests cannot be requested again even tho the vendor still has the same amount of money in his balance :
* I don’t understand you, I will explain again (Vendor requested withdraw => Admin canceled => Vendor cannot withdraw again), this what happened to me, idk if it fixed yet, I will test everything later tonight.

– Right, this should be happen, We are testing this again as well

“6.3 – Vendor’s store page, if tabs are actually tabs and not pages would be much better, as for now it is annoying it reload the page every time you change a tab…
* It’s is fine if you think it is best this way, but I tried to act like a customer it felt a bit annoying to me.

– Right now we don’t want to change this. If you get any better solution then we will.

“7.3 – Product Rating Stars & Vendor Rating Stars in front end shows only 5 stars, the real rating for both is less than 5 stars.
* Actually Product is 3 / 5 & Vendor is 3.8 / 5, they should be at least 4 stars!

– Please send that product URL

“8.2 – When entering Dashboard home page I get ACCESS_DENIED alert, happened 3 times, 2 times as the vendor and 1 time as admin.
* Maybe Geo My WP ? because even while having this message, wcfm works fine.

– Possible

“I am a bit confused with Shipping as WCFM Marketplace none of the shipping setting visible at your WC shipping setting panel.
– We are debugging this in your site, please share FTP for that staging

5.3 – I already commented you in another thread, we will change that logic in next update.

“Again, website was working perfect, I disabled Dokan Professional, then installed WCFM Marketplace, nothing else was changed, so everything should work. Unless WCFM Marketplace is conflicting with existing plugins.”

– I am not getting this message, it’s relating to which point?

Thank You

[d-n-13]

This reply has been marked as private.

[d-n-13]

Hi, Thank you for helping me our.

“– Admin notified using WCFM notification and a order note also added for Admin reference – https://ibb.co/mZocvz”

I’m going to open a new Topic for this.

“– Right, this should be happen, We are testing this again as well”

So if admin cancel the withdraw request the vendor loses his money ? vendor cannot request same order commission again ? but it’s the vendor money.. he shouldn’t lose it forever.. Is the a Reject button for Admin ?

“– Please send that product URL”

Cannot access the website now, the product in Draft, will share the URL with you later.

“5.3 – I already commented you in another thread, we will change that logic in next update.”

Thanks ! you’re the best !

Thank You

[WCFM Forum]

HI,

o if admin cancel the withdraw request the vendor loses his money ? vendor cannot request same order commission again ? but it’s the vendor money.. he shouldn’t lose it forever.. Is the a Reject button for Admin ?

– Not at all, if admin reject then that commission should again available for withdrawal. Don’t test this yourself again, I will test and confirm you.

Thank you

[d-n-13]

Hi,

“– Not at all, if admin reject then that commission should again available for withdrawal. Don’t test this yourself again, I will test and confirm you.”

Thanks.

“7.3 – Product Rating Stars & Vendor Rating Stars in front end shows only 5 stars, the real rating for both is less than 5 stars.
* Actually Product is 3 / 5 & Vendor is 3.8 / 5, they should be at least 4 stars!

– Please send that product URL

The issue happens only in store/shop page, doesn’t happen in single product page, check product Vendor40 : https://www.4.wegospace.com/store/

Thank You

[d-n-13]

This reply has been marked as private.

[WCFM Forum]

Hi,

No no, don’t restore anything.

Shipping issue resolved, you may check that now.

It’s was a dependency issue with Booster plugin.

Thank You

[d-n-13]

Hi,

Thanks for your so much appreciated help, it is working now.

There is another bug related to shipping if you wanna check that out i just updated this topic : https://wclovers.com/forums/topic/shipping-location-front-end-search-filter/

[d-n-13]

1 – Vendors

Fixed

2 – Shipping

Fixed

3 – Commission

Fixed

4 – Completing orders.

Logic isn’t suited for me.

5.1 – Accepting withdraw request cannot be completed

Fixed

5.2 – Canceled withdraw requests cannot be requested again

There is no Reject button, only Approve and Cancel. Cancel should have confirmation message + history for canceled requests and the ability to change the status of the canceled request to (Pending / Approved / Rejected)

6.1 – Vendor page products looks funny in my theme.

Fixed

6.3 – Vendor’s store page

Fixed

6.4 – Google maps buttons and navigation are so large

CSS issue, to be fixed next update.

7.3 – Product Rating Stars & Vendor Rating Stars in front end.

Not fixed “The issue happens only in store/shop page, doesn’t happen in single product page, check product Vendor40 : https://www.4.wegospace.com/store/”

8.1 – Vendor profile reset bug

Fixed

8.2 – When entering Dashboard home page I get ACCESS_DENIED alert

Must be Geo My WP when entering WCfM dashboard. (this didn’t happen when I was using dokan on same website, or could be after latest Geo My WP latest update)

[WCFM Forum]

Hi,

4 – Completing orders.

– Discussing this on separate thread so not adding any comment here.

5.2 – Canceled withdraw requests cannot be requested again

There is no Reject button, only Approve and Cancel. Cancel should have confirmation message + history for canceled requests and the ability to change the status of the canceled request to (Pending / Approved / Rejected)

– What is different between Cancel and Reject?
History is already there. If you go into Vendor or Admin Transaction panel you will see a filer on top to see Cancel ones as well. Even cancel are visible in Vendor Ledger.

“change the status of the canceled request to (Pending / Approved / Rejected)” – we left this complexity and re-allow that commission for withdrawal. Actions can not be “Undo”, for payment part it’s always best to keep things oneway, either Approve or Reject. Hope you understand.

7.3 – Product Rating Stars & Vendor Rating Stars in front end.

– We are checking this. Is this not happening in your other demo sites? I think it’s possibly because of theme CSS as WCFM has no CSS for start rating, default WooCommerce CSS working all the places. I will still check this in your site.

8.2 – When entering Dashboard home page I get ACCESS_DENIED alert

– Possibly due to Google Map API key, simply disable GEO my WP and be sure it’s because of this or not!

Thank You

[d-n-13]

Hi,

————————-
5.2 – Canceled withdraw requests cannot be requested again

There is no Reject button, only Approve and Cancel. Cancel should have confirmation message + history for canceled requests and the ability to change the status of the canceled request to (Pending / Approved / Rejected)

– What is different between Cancel and Reject?
History is already there. If you go into Vendor or Admin Transaction panel you will see a filer on top to see Cancel ones as well. Even cancel are visible in Vendor Ledger.

“change the status of the canceled request to (Pending / Approved / Rejected)” – we left this complexity and re-allow that commission for withdrawal. Actions can not be “Undo”, for payment part it’s always best to keep things oneway, either Approve or Reject. Hope you understand.
————————-

So i just did one more time and this what happened :-

1- 100$ Order Completed

2- Vendor requests 100$

3- Admin canceled withdrawal request

4- Vendor has his pending withdraw says 100$

6- Vendor cannot request 100$ again.

VVVV

Q1 – Why would Admin cancels a withdraw request ? can be many reason I have nothing in my mind.

Q2 – But why can’t vendor request his 100$ again as it is his money ?

Q3 – If Vendor cannot request again, and it turned out that he really deserves the money, how can he ask for it again ? Manually by phone / email / wcfm new chat feature ? no history / record / financial reports ?

Q4- What if one of Shop Managers cancels a request by mistake ?

Thank You

[WCFM Forum]

Hi,

Q2 – But why can’t vendor request his 100$ again as it is his money ?

– Vendor should have this again in his withdraw queue for request. I mentioned you in some thread, I am testing this, why it’s not appearing for your vendor. I will update you on this by tomorrow.

Thank You

[d-n-13]

Hi,

”
– Vendor should have this again in his withdraw queue for request. I mentioned you in some thread, I am testing this, why it’s not appearing for your vendor. I will update you on this by tomorrow.
”

Ahaaa.. so I miss understood you, I thought you guys don’t want withdraw to show up for vendor again. Ok understood.

Thank you

[d-n-13]

Hi,

I am hoping to hear from you today.

Thank You

[kyle.mulligan]

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[kyle.mulligan]

This reply has been marked as private.

[WCFM Forum]

Hi,

We will definitely change “ZIP” code field to allow any character in next update.

Between, visual editor – WCFM has no control over this. Please contact that visual composer plugin forum.

@d-n-13, we will update plugins today and those issue will be resolved.

Thank You

[WCFM Forum]

Hi,

”
– Vendor should have this again in his withdraw queue for request. I mentioned you in some thread, I am testing this, why it’s not appearing for your vendor. I will update you on this by tomorrow.
”

– WCFM Marketplace 1.0.3 has been updated and this has been resolved. Kindly update yours and take a look.

Thank You

[Author]

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