Bugs on vendor order system?

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Viewing 5 reply threads
  • Author
    Posts
    • #59007
      djks74
      Participant

      Dear WCFM,
      I just tested order from same vendor, and facing not receive order email or input on the vendor system site:

      The order no is 1158
      here is the admin screenshot: https://prnt.sc/nfmkf8 (has order 1158)
      here is the vendor screenshot: https://prnt.sc/nfmmer ( no order 1158)

      In the Vendor status page also skipped as shown above and not receive email notification when order received, only on-hold status got receive then canceled status also not receive.

      customer and admin got the email notif, only vendor is skipped many parts.

      any idea if this is a bugs? Thanks.

      maybe related to this : https://wclovers.com/forums/topic/status-updated-notification-not-working/#post-58946

    • #59008
      djks74
      Participant

      Sorry, the all email are arrived actually in the spam folder of vendor site. very sorry!

      so the bugs only on vendor order status site (store-manager) as shown pic in the previous post.

      will try updating the frontend manager and marketplace to newer since it just arrived.

      will let you know.

    • #59012
      djks74
      Participant

      Updated and tested again twice and seems fine now.
      I dont know what is wrong before on the vendor order page is not showing. hope it was fine after this. 🙂

      Will let you know if I have found something strange. Thanks.

    • #59026
      djks74
      Participant

      Hi,
      I can reproduce the vendor store manager order list is not showing again now on newer status I made.

      vendor store manager order list : https://prnt.sc/nfnzoe (not showing the order which has canceled)
      admin order list : https://prnt.sc/nfo0yq (the order canceled shown)

      is this a bugs or the canceled orders wont show in the Vendor order list side?

      please advise! Thanks.

    • #59135
      WCFM Forum
      Keymaster

      HI,

      Well, failed and canceled order are by default disabled for vendors.

      Actually, vendor order does not generate for such order status.

      Thank You

    • #59141
      djks74
      Participant

      Ok Got it.

      Thanks. 🙂

Viewing 5 reply threads
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