capabillity tab bug + custom field product problem

WooCommerce Multivendor Marketplace – Home Forums WCfM – Feature Request capabillity tab bug + custom field product problem

This topic contains 16 replies, has 3 voices, and was last updated by Avatar support12 15 minutes ago.

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  • #68049
    Avatar
    support12
    Participant

    Hello,

    I have 2 problems :
    – When I click on the “capability” tab from the WCFM menu, my page refreshes. BUT the page remains frozen, impossible to do anything or scroller. I have to go back to the previous page. I can not use this tab.
    – I use the plugin “Woo Set Price Note” to add behind the price of the product cleanly and clearly the unit of measure (example: kg, gr, piece …). However, from the WCFM interface, when I add a product, my field is not displayed. May it be necessary to use your “personalized product field”? In this case, how should you set it?

    Thank you so much.

  • #68371
    WCfM Forum
    WCfM Forum
    Keymaster

    Hi,

    What is your WCFM Ultimate version?

    Please be sure it’s at version 6.1.5

    Thank You

  • #68373
    Avatar
    support12
    Participant

    Yes, it’s version 6.1.5

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  • #68881
    WCfM Forum
    WCfM Forum
    Keymaster

    Hi,

    Please check at wp-admin -> WooCommerce -> Status -> Logs -> fatal_erros log -> is any error generated?

    Thank You

  • #70561
    Avatar
    support12
    Participant

    Hello, I do not have a fatal error in my logs

  • #70936
    WCfM Forum
    WCfM Forum
    Keymaster

    HI,

    Please update WCFM and WCFM ultimate to the latest version, 6.2.2

    Thank You

  • #70971
    Avatar
    support12
    Participant

    Hi,

    I made the update and I still have the same problem. It becomes urgent to solve it because I can not do any settings.

    Thank you

  • #70972
    Avatar
    support12
    Participant

    As soon as I click on this tab, Chrome crashes and does not respond anymore !!!

  • #71130
    WCfM Forum
    WCfM Forum
    Keymaster

    HI,

    Please check at wp-admin -> WooCommerce -> Status -> Logs -> fatal_erros log -> is any error generated?

    And also show me this screenshot for updated plugins – https://wclovers.com/wp-content/uploads/2019/06/Capture-d%E2%80%99e%CC%81cran-2019-06-18-a%CC%80-16.24.12.png

    Thank You

  • #71151
    Avatar
    support12
    Participant

    Hi,

    Here is the only mistake I have that dates from June 21, 2019 : 2019-06-17T09:57:55+00:00 CRITICAL Cannot declare class WC_Settings_Products, because the name is already in use dans /var/www/vhosts/com2ville.fr/portaildescommerces.com2ville.fr/wpcontent/plugins/woocommerce/includes/admin/settings/class-wc-settings-products.php à la ligne 0

    You will find enclosed the proof of the update of the WCFM plugins.

    Thank You

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  • #71280
    WCfM Forum
    WCfM Forum
    Keymaster

    HI,

    Well, all WCFM plugins are at latest version.

    Are you getting any error right now?

    June 21, 2019 : 2019-06-17T09:57:55+00:00 CRITICAL Cannot declare class WC_Settings_Products, because the name is already in use dans /var/www/vhosts/com2ville.fr/portaildescommerces.com2ville.fr/wpcontent/plugins/woocommerce/includes/admin/settings/class-wc-settings-products.php à la ligne 0

    – It’s quite old error, for 21st June.

    Thank You

  • #72773
    Avatar
    support12
    Participant

    Hi,

    I have no fatal error! it’s been more than a month since the problem is persistent despite the updates and I can not set the site.

  • #72826
    Avatar
    Cap Luis
    Participant

    You problem is Dokan! they already know this, they just need to fix

    https://wclovers.com/forums/topic/capability-in-groups-setting-and-capability-setting-is-frozen/#post-72819

    I’m so sure of this mistake! I’m betting you use DOKAN

  • #72828
    Avatar
    support12
    Participant

    I do not use Dokan! And I have this problem for over a month ….. No log errors! It is hopeless

  • #72880
    Avatar
    Cap Luis
    Participant

    Seriously?

  • #72887
    Avatar
    Cap Luis
    Participant

    Here the problem stopped when I disabled the Dokan

  • #72922
    Avatar
    support12
    Participant

    I don’t use DOKAN ! ! !

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