Commission setting problem

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at WordPress.org
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Viewing 6 reply threads
  • Author
    Posts
    • #71631
      Kelanvest SB
      Participant

      I’ve updated everything to latest version.

      I’ve added codes in child theme that my transaction fee (5%) should include shipment. But still it doesn’t count it.

      I assume item $6, shipping $10, fee 5% –> so admin get $16*0.05= $0.8, vendor get $16-0.8 = 15.2 (shipping by vendor). Is it correct?

      Can you teach me how to fix it?

      Attachments:
      You must be logged in to view attached files.
    • #71762
      Kelanvest SB
      Participant

      OK I found the solution. Solved.

      The shipping option must come from the vendor store. Previously the shipping I set from admin site.

    • #72065
      fernandobrenes
      Participant

      Hi @Kelavest

      I’m having the same issue however, could you please explain this: “The shipping option must come from the vendor store. Previously the shipping I set from admin site.”

      Can you provide me a screenshot to see where you set this?
      Thank you,
      Best Regards

    • #72240
      WCFM Forum
      Keymaster

      HI,

      You have to setup store shipping – https://wclovers.com/knowledgebase/wcfm-marketplace-store-shipping/

      Thank You

    • #72242
      fernandobrenes
      Participant

      Hi,

      Unfortunately, I already did.

      Please see

      https://wordpress.org/support/topic/shipping-cost-goes-to-vendor/#post-11726175

      Best regards

    • #72506
      WCFM Forum
      Keymaster

      Hi,

      I think, shipping cost package is no generating for vendor, so it’s not visible to vendor and cost is not considering.

      Can you please show me screenshot for “Order 2409” details from wp-admin -> WooCommerce -> Orders

      Between, do you have any third party shipping plugin?
      If yes, then please disable that and check once.

      Thank You

    • #72527
      Kelanvest SB
      Participant

      If you are logging in as an admin, go to Vendor -> select a vendor -> enable shipping & set shipping fees.

      Remember the two short codes.

      I had spent whole 2 days in troubleshooting this issue. Hope it helps.

      Attachments:
      You must be logged in to view attached files.
Viewing 6 reply threads
  • You must be logged in to reply to this topic.