New order sound notification not working

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at WordPress.org
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WC Vendors › New order sound notification not working

Viewing 1 reply thread
  • Author
    Posts
    • May 13, 2020 at 11:11 pm #130586
      panabogdan12
      Participant

      Hello,
      I saw some user that wanted to remove the sound, i just want it to play but it doesn’t.
      I have this settings, and the default sounds ok but nothing happens when a new order is added to the list.
      “wcfm_is_desktop_notification”:”1″,
      “is_mobile_desktop_notification”:””

      Can you tell me how to debug this?
      Thank you.

    • May 14, 2020 at 1:56 pm #130880
      Sushobhan
      Keymaster

      Hi,
      Thanks for getting in touch with us!
      Starting from v3.3.8 this feature is disabled by default due to performance issues. Previously our notification manager used to make an ajax call every 60 sec to check for any new events (like order, registration, etc). But this was causing higher bandwidth usage and overloading server CPU.
      Please refer to this post for additional details https://wclovers.com/forums/topic/urgent-site-crashing-need-help-with-ajax-calls-frontendmanager/ It also includes the way to enable new notification checking (automatic).
      Let me know if that helps!
      Thank You!

  • Author
    Posts
Viewing 1 reply thread
  • You must be logged in to reply to this topic.