Shipping cost not going to vendor

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Marketplace (WooCommerce Multivendor Marketplace) › Shipping cost not going to vendor

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Viewing 7 reply threads
  • Author
    Posts
    • March 2, 2019 at 4:17 pm #50870
      EK
      Participant

      Hi,

      We are running tests in the staging environment running wcmf-marketplace. We wanted to clarify two points:

      1. Stripe charge in ‘destination charges’ and ‘transfer charges’ mode is charging shipping cost separately. Meaning, there are 2 charges for 1 order. Is this normal and expected? Please see screenshot: https://prnt.sc/msahg9 (Kindly read comments in screenshot)

      2. The shipping cost is coming to admin and not passing on to vendor as a separate charge ? We have checked under commission: Shipping cost goes to vendor?–yes.

      Can you kindly hint at what we might be missing such that shipping cost is not going to vendor? Thanks a lot in advance.

      Best regards,

      Ak

    • March 3, 2019 at 6:44 am #50910
      WCFM Forum
      Keymaster

      Hi,

      We have checked under commission: Shipping cost goes to vendor?–yes.

      *** You have setup this fine but possibly you have not yet setup shipping as Vendor. So, shipping is not generating for vendors.

      Please check this – https://wclovers.com/knowledgebase/wcfm-marketplace-store-shipping/
      Setup shipping as vendor.

      Thank You

    • March 3, 2019 at 10:33 am #50946
      EK
      Participant
      This reply has been marked as private.
    • March 3, 2019 at 3:16 pm #50963
      WCFM Forum
      Keymaster

      Hi,

      Possibly you missed this – https://wclovers.com/knowledgebase/wcfm-marketplace-store-shipping/

      Anyway, which shipping option you want to use for vendors ?

      1. By Country
      2. By Weight
      3. By Zone

      Thank You

    • March 4, 2019 at 12:55 am #51004
      EK
      Participant
      This reply has been marked as private.
    • March 4, 2019 at 5:08 am #51024
      WCFM Forum
      Keymaster

      Hi,

      Please check this, total Split Pay process – https://www.useloom.com/share/19df64a7af1c4469bd8a3665ab0b601a

      Thank You

    • March 4, 2019 at 2:42 pm #51062
      EK
      Participant
      This reply has been marked as private.
    • March 4, 2019 at 4:29 pm #51086
      WCFM Forum
      Keymaster

      Hi,

      We found the reason why your plugin was not showing correct shipping. It is in-fact a conflict between another plugin which calls shipping rates using an API.

      – Are you using any third part plugin for shipping rates?
      If so, then how vendor setting will work there!

      If you want to use live shipping rates that’s also possible, but you have to told me your shipping configuration.

      I was guided as per WC default shipping, no third party plugins considered!

      Thank You

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