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Tagged: stripe
- This topic has 17 replies, 3 voices, and was last updated 4 years, 7 months ago by L Stewart.
- AuthorPosts
- April 22, 2020 at 3:42 am #121565L StewartParticipant
Hi,
I have set up stripe split payments and done many tests.
But the payment in stripe is not being sent to the connected account. - April 22, 2020 at 1:40 pm #121685SushobhanKeymaster
Hello,
Are you using any other Stripe plugin in your site except WCFM Stripe Split pay?
Please show me screenshot from WCFM Admin Setting -> Payment Setting
Please check at wp-admin -> WooCommerce -> Status -> Logs -> wcfm-stripe log -> is any error generated?Thanks You!
- April 23, 2020 at 3:07 am #122005L StewartParticipantThis reply has been marked as private.
- April 23, 2020 at 3:09 pm #122152L StewartParticipantThis reply has been marked as private.
- April 23, 2020 at 3:26 pm #122165SushobhanKeymaster
Hello,
As I can see from the log, there is nothing wrong with your stripe payments. You are using Stripe in test mode. So it’s not getting reflected in your stripe account. You can make a transaction in live mode with minimum amount to confirm this.
Thanks! - April 30, 2020 at 3:22 am #124870paul-8288Participant
Did you get this working? I have the same problem, if I enable 3D secure then the connected account get no payment, if I disable 3D then it works fine and the connected account gets its payment. This is in test mode, the connected accounts should still show the transaction being transferred in test mode. Its only when 3D is enabled it doesn’t work properly, money is then not transferrable for 7 days because the connected accounts/accounts are not flagged in the API.
- April 30, 2020 at 4:55 am #124884L StewartParticipant
@paul-8288 no I haven’t looked much further into this. I just tested using a non secure card and the split payment did work. So it looks like you’re right – it’s something to do with the 3D secure payment.
I think I’ll need to do a live test.
- April 30, 2020 at 5:14 am #124891
- April 30, 2020 at 5:57 pm #125050paul-8288Participant
You probably have test data switched on in WCFM payment settings, dont forget to update the keys with the ones from your live stripe settings. Also from that screenshot it looks like your creating express or custom accounts in stripe, if you want standard accounts, have a look at the fix I posted here
https://wclovers.com/forums/topic/connect-vendors-to-stripe/If you want to carry on testing, try using it with this card number, in test mode this forces it to use a 3D secure card and where it keeps failing for me.
4000000000003220.But if you get it setup live, let me know.
- May 1, 2020 at 4:32 pm #125388
- May 1, 2020 at 5:34 pm #125409paul-8288Participant
Can you post a screentshot with the client id partially hidden of your stripe settings in WCFM and also your stripe connect settings? In stripe goto settings at the bottom, and then click on connect settings, it should take you to this page
https://dashboard.stripe.com/settings/applications - May 1, 2020 at 5:35 pm #125410paul-8288Participant
Sorry should have said, that error basically means you havent input the 2 redirect urls in stripe settings. Dont forget live and test are different keys/ids.
- May 1, 2020 at 5:43 pm #125416L StewartParticipant
thanks @paul-8288. I have both the live and test keys/client ID’s setup.
But turns out I only have the redirects set up for test environment. So i’ll add these URLS into the live environment now. Thank you! Feel like an idiot.
Though I’ll probably be back here again with another question.
- May 1, 2020 at 6:02 pm #125422paul-8288Participant
ha ha no worries, self interest, I want to see how the 3D card works in a live env and if the client gets the split pay or not.
- May 5, 2020 at 1:02 am #126698
- May 8, 2020 at 4:42 pm #128390L StewartParticipant
@paul-8288 I did a live test with my personal card which I believe is 3D secure. But it didn’t actually ask me for any additional checks. I am not a developer – but I think it’s got something to do with Stripe 3D secure check being set as ‘optional’ – I assume it makes an evaluation of the risk level ?
No idea. But the payment went through fine and the split payment work. Not sure this helps at all.
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